Member since ‎06-23-2008

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The new SUS Troubleshooting Guide just went live under following URL in the SCN Wiki:SUS Troubleshooting Guide - Supplier Relationship Management - SCN WikiIt will still be enhanced and updated regularly. Feedback and comments are welcome.
Very often customer incidents contain little or not enough information for us support engineers to start analyzing the reported issue. Missing information, not working system connection often lead to a so called ping-pong with the customer, which wil...
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