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Hi, I am new to SolMan. My skill is CRM ABAP and have been working on Integration Center until now. The SolMan is RFC configured with an ECC system in the standard way. We need to populate on the SolMan Web UI (Incident Text log), the IDoc number o...
Hi Experts, I've 2 issues after BASIS migrated from Unix to Linux the CRM servers: 1) The export to spreadsheet on the Interaction Centre result list is pointing to the old Unix URL. We checked a few parameters ( SAPLOCALHOSTFULL or icm/host_name...
Hello All,I've a strange issue where the end-user is not able to find any tickets assigned to her in "My Worklists". Also, there are no results being displayed when the ticket search is being performed with her id as the "Owner ID", though there are ...
Hi,I've a requirement where I need to look for the 1st time caller that contacted Interaction Center. If the caller is 1st time caller, an automated mail needs to be sent asking to take a short survey. If the caller is not 1st time caller and no emai...
Hello experts,Please help me out in finding explicit example/(s) where we can use the OW, OB and DB function modules from the object layer of One Order model.Any sample code would be of great help. Regards,Satya Prakash