This icon is not working in case you have customized the backoffice extension.Can you please help me know what may be the root cause for such behavior. I tried the steps provided by you .The workflow is coming after disabling custom extensions.
This happens when smart edit is not properly configured. Can you verify that following extensions are added by you
<extension name='smartedit' />
<extension name='cmssmartedit' />
<extension name='cmssmarteditwebservices'/>
<extension name='c...
This happens when smart edit is not properly configured. Can you verify that following extensions are added by you
<extension name='smartedit' />
<extension name='cmssmartedit' />
<extension name='cmssmarteditwebservices'/>
<extension name='c...
This happens when smart edit is not properly installed . Can you verify that following extensions are added by you
<extension name='smartedit' />
<extension name='cmssmartedit' />
<extension name='cmssmarteditwebservices'/>
<exte...
This is achievable after adding OTMM extensions that you can download from knowledge center of opentext.
You need to configure 4 new extensions otmmaddon,otmmadoonui,otmmaddonbackoffice,otmmws
