I've tried the fix in the video. Changing the compatibility settings as the video recommended did not change resolution or icon size in Cr 2020.

I'm running SAP Crystal Reports 2020 Support Pack 2 Patch 3.The "Large Buttons" option in the Toolbars menu is greyed out. Unfortunately I am unable to attach a screenshot. My screen resolution is set to 1680x1050 which is the "recommended" resolut...

Even though it is by design it is not a desired feature. It is a major inconvenience to have to change the resolution for my entire display in order to see the tiny icons at the top of the screen in Crystal Reports.Please re-enable this feature.