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Zombie extractionStep detected Signavio Process Intelligence

santiagolc
Explorer
0 Kudos
378

Hi team,

We are trying to extract data from SAP S/4 Hana with an on-premise connection and we have had this kind of error. Does anyone know what it means?

Zombie extractionStep detected at Tue May 30 16:05:18 UTC 2023

Thanks, best regards.

Accepted Solutions (0)

Answers (1)

Answers (1)

manuelmeindl
Product and Topic Expert
Product and Topic Expert

Hi Santiago,

this issue is a generic error which means that there is a timeout happening. It would be best to create a ticket so that the support teams can help you in your concrete scenario here (usually the questions section is great - but for very specific topics it makes sense to open tickets).

https://www.signavio.com/support/

Best
Manuel