Workflow error in send mail step

[Former Member]

Hi All.

We are using send mail step in workflwo and all of sudden we aregettign the below error.

Exception '1003' is not defined for method 'SENDTASKDESCRIPTION' object type

'SELFITEM'

It was working fine earlier. but now, I am gettign the belwo error. I have checked the email address and its fine. I am having all other required data in my continer.

Please help to resolve the problem.

Regards,

Sasi

[Former Member · Accepted solution]

Hi Sasi,

Also please check if your workflow email contains any invalid text or some problem in sending attachments.

Regards,

Keerthi

[Former Member · Accepted solution]

Hi All,

I have found the issue and fixed the same.

Exception '1003' is not defined for method 'SENDTASKDESCRIPTION' object type

'SELFITEM' will be raised when we have checked the Signature checkbox and Encrypt checkbox.

I have unchecked both the check box and my issue has been solved.

Thanks for all your time.

Regards,

Sasi

[former_member185167 · Accepted solution]

Thanks for the follow-up!

[Former Member]

Check the addressstring container element in send mail task is getting populated. If not find why it is not getting populated. If you change the container element and restart it it will surely work.

Thanks

Arghadip

[Former Member]

Hello Sasi,

We had the same problem. There were issues in the binding of the task (transaction PFTS, open your task and click on the green icon). Also, there were missing parameters in our task container.

Check also the content of the e-mail text and all the translations.

Hope it helps,

Julien

[suresh_subramanian2]

Hello Sasi !

           Check in workflow log for the mail step whether the container that should be populated with e-mail id contains e-mail id.

Regards,

S.Suresh.

[former_member185167]

Hello,

How has the recipient been defined - user, position, org unit, email address?

If there are positions amongst the recipients, check if any are empty.

regards

Rick

[anjan_paul]

Hi,

Check in the mail step bindin. Did anything change recently in the workflow. Check it.