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Why physical Prints are always 2

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179

Dear experts,

There is an issue when taking physical prints. The prints are always '2'.

1. When we trigger a print, only one spool request is generating.

2. When Number of copies are 1 in spool request : 2 physical prints

When Number of copies are 2 in spool request : 2 physical prints

When Number of copies are 3 in spool request : 2 physical prints

Please let me know if the problem is with print program or printer settings in SAP or physical printer ???

I looked into many threads but unable to find the solution. Please help me to find the issue and let me know if any extra information is needed.

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Answers (1)

Answers (1)

former_member1716
Active Contributor
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Prathyusha Balla,

This could be a problem with your Print program, Check the value that you are passing in the Parameter COPIES in the FM SPAN FP_JOB_OPEN.

By the way where do you define the number of copies in the Program?

Also Check the below settings in SPAD T-code for your Printer,

Regards