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Why is S/4HANA suddenly unable to log in? HANA has also encountered this before

mengzhnag
Explorer
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577

S/4HANA suddenly unable to log in, prompted with incorrect name or password. Hana has experienced this before, may I ask why it happened? How can I reset my password?

mengzhnag_0-1732878021155.png

 

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HakanHaslaman
Product and Topic Expert
Product and Topic Expert
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Your user account might be locked due to multiple incorrect login attempts or your password might have expired. SAP systems often have a password policy that requires users to change their passwords periodically.

Did you check, if there might be a system issue, such as a network problem or a server downtime?

To reset your password, you would typically need to contact your system administrator. They should have the necessary privileges to reset your password or unlock your account. If you are the system administrator, you can reset the password through the SAP HANA Studio or SAP HANA Cockpit.

Here are the steps to reset a password in SAP HANA Studio:

1. Open SAP HANA Studio.
2. In the Systems view, find the system for which you want to reset the password.
3. Right-click the system and select "Reset Password".
4. Enter the new password and confirm it.

The exact steps might vary depending on your SAP HANA version and system configuration. Always ensure to follow your organization's security policies when resetting passwords!