Why do Story Reports disappear from report center then reappear periodically?

[Thomas_Barrett]

Hello, I am experiencing an issue with Story Reports that disappear and then reappear randomly.  My co-worker and I have created a number of story reports and they are shared with other users throughout the organization. Periodically, when attempting to view or access a story report I notice that all the story reports in report center are missing. When I search for a specific story by name or sort report center to only show report type Story, it returns stating there are not reports. Typically I have to wait and eventually the reports will show up again. I have tried to reproduce the issue intentionally without success. I have also tried a number of steps to resolve the issue when it does occur, again with out success. 

Is any one else experiencing this issue and did you find any resolutions or workarounds?

[Elena_S]

Hello. We have experienced the same issue but have not found a solution. I find Story Reports work better in Chrome than other browsers.

[lynluu1]

Hello. I don't have answers either and a couple of my co-workers are having the same issue. Would like to know if there is a fix.

[EfratAssaraf]

Hi, We experience similar behavior. Did someone got an answer for this issue?

[jyotikotecha]

We are facing the same issue, did anyone get a solution?

[ValentynaF]

Hello, we have the same issue:( Did you find a solution to it?

[JayneZ]

Hello @Thomas_Barrett, I came across this old question, looking for a different Story Report problem-solution. So I'm not sure if this is still an issue or if SAP have fixed something since, as I haven't seen this issue in a while. But I second Elaine_S' comment regarding using Chrome browser, but also, when the issue happened, 90% of the time, clearing your internet Cache, solved the issue for us almost instantly (or maybe 5 mins later).
So if it does happen again, give that a try. Good Luck!

[ValentynaF]

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