SAP Convergent Mediation by DigitalRoute, cloud edition (CMC) runs on public cloud and is positioned in Quote-to-Cash scenarios where there’s a need to collect, validate, correlate, enrich, and forward usage/revenue-related data into SAP financial processes in public cloud (e.g., SAP Subscription Billing, SAP S/4HANA Cloud for Contract Account and Invoicing FI-CA, SAP Entitlement Management). In particular, the use cases processing micro-transactions with high demands on billing accuracy and control and/or high data volumes are a better fit for CMC due to its out-of-the-box mediation features (e.g., correlation, audit, validation, data correction and stream replication).
Below are more details on the key processing steps:
- Collect – with its internet-based protocol connectors and support for common data formats CMC can connect to vastly different enterprise landscapes (e.g., batch-oriented, real-time, message queue, and database data sources) and securely acquire the data into the CMC platform.
- Validate – the platform has built in tools to validate data records with arbitrary rules (e.g., mandatary fields, value ranges, successful lookups) and the ability to tag and send invalid data to a built-in Data Correction facility where data can be corrected manually or in bulk and thereafter be reprocessed. This ensures that data that is sent into SAP financial processes is accurate, unique, and complete (most billing scenarios have copies in incoming usage, important to support exactly once processing, de-dup check). In addition to this, audit logs (internal database counters) are generated automatically when processing data, which is instrumental for proving that every record that went into the system has been accounted for (e.g, sent downstream, filtered, split, aggregated, invalid) to ensure there is no revenue leakage.
- Correlate – CMC has flexible framework (both no-code and script-based depending on use case) for associating partial events into complete “golden” business transactions required by the financial process (the records may come from different systems, with different formats, and different points in time). Moreover, CMC supports managing configurable timeouts when the session closing criteria is not met, to bill for what is available in the session or to send to data correction or discard based on the business scenario.
- Enrich – there are built-in functions to perform database queries with arbitrary SQL-statements to enrich data records with external data. In addition, API calls via REST or loading reference data files into memory can be used for external enrichment.
- Forward – with native SAP connectors to SAP Subscription Billing and SAP S/4HANA Cloud for Contract Account and Invoicing FI-CA, CMC is pre-integrated into the key SAP financial processes for quick and secure connection to SAP.
Regarding the referred comparison screenshot, it refers to that the generic iPaaS is not purposely built for handling revenue data and as such typically requires customization to setup out-of-the-box mediation functionality. I.e., customizing an iPaaS integration tool for usage billing is possible, but it can be costly to implement, limit business agility and lead to increased risks. SAP Convergent Mediation by DigitalRoute, cloud edition solves this with features designed to process revenue data.
Overview of key CMC benefits: sap-comm-answ1.jpg
Bluesky
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