WF not triggering in Quality System

[chandramohan_ak]

Hi,

We moved the Workflow to Quality System, but the event is not triggering.The event linkage is active and workflow customizing has been done.The WF-Batch user is having SUPER user group.Kindly help on this issue.

Thanks,

Mohan

[chandramohan_ak]

That was an FI configuration issue.

[Former Member]

Sorry , I was in little hurry while replying thought Quality management workflows, anyways try the below

1) try to simulate with SWUE and check whether WF is triggered

2) Check did you made WF Generic otherwise it will not trigger the WF

If you designate your workflow task as a "general task", this means that all users are authorized to start this task.

To restrict the number of authorized persons, you can assign the task to an object from the organizational plan (organizational unit, job, user,...). This is a general procedure and can be used with all types of tasks. If you assign the task directly to a user, only this person is authorized to start the task.

3) Check for user authorization

4) Check for WF consistence swu5/swu4

5) You can check for errors in SWIA/SWI1/SWPR(to restart in case of errors ,in case )

[chandramohan_ak]

Chandra i tried with all the options still event not triggering,event simulation is working.

Thanks,

Mohan

[former_member185167]

Hello,

"still event not triggering"

What does this mean? The event is being created but isn't triggering the workflow?

Or the event isn't being created (when users do their normal actions that should create it)? SWEL will tell you.

regards

Rick Bakker

hanabi technology

[chandramohan_ak]

It was a FI Config Issue, now its getting triggered.

[former_member185167]

Hello,

QMSM? I think the original poster meant the workflow was put into the Test system (Dev - Test - Production).

Use SWEL to see if the event is being created.

If it isn't - there's your problem. Probably configuration, nothing to do with workflow.

If the event is being created then check in PFTC_DIS for the workflow whether the event linkage is active, in the Triggering Events tab. If it is, then check the workflow log in SWI1 for problems.

regards

Rick Bakker

Hanabi Technology

[chandramohan_ak]

Hi Rick,

All the event linkage is active.But still the same problem.

Thanks,

Mohan

[Former Member]

One reason were workflow is not triggered, WF and Event link not enabled.

Hope you are using BOR QMSM and triggering task for notification created in QM02,

1) try to simulate with SWUE and check whether WF is triggered or not for a dummy task created in QMSM

2) Check did you made WF Generic otherwise it will not trigger the WF

If you designate your workflow task as a "general task", this means that all users are authorized to start this task.

To restrict the number of authorized persons, you can assign the task to an object from the organizational plan (organizational unit, job, user,...). This is a general procedure and can be used with all types of tasks. If you assign the task directly to a user, only this person is authorized to start the task.

3) check for user authorization

4) Check for WF consistence swu5/swu4