on 01-22-2015 8:45 PM
Dear All,
I migrated working analysis application to QA environment and it's giving following error, but some of dashboards are working fine in QA with out error.
I am using DS 1.3 SP 2 and most of the dashboard is developed uisng charts. Please let me know if you need any other details.
where can i find the detailed error message
Thanks for your help
Venkat
Hello Venkat - which version of BI are you using? I also recommend taking a look at this wiki to help troubleshoot the problem:
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Venkat - not sure if the source of the error is the backend or Design Studio
In Design Studio you can go to Tools > Preferences > Support Settings to activate the trace
The trace is then in C:\Users\<YourUser>\Analysis-workspace\.metadata\.plugins\com.sap.ip.bi.zen\logs.
Another option: you can create and download a ZIP file in Design Studio, containing these traces, via menu Help -> Support -> Collect Support Information...
It has been a while since I have seen the type of error you are experiencing.
Tammy,
This dashboard is workng fine in local, it's giving error only when i run from launch pad. I am not thinking it's query issue. I created new dashboard with the same query and it's working with out issue.
I am getting error only in launchpad, how to get the launch pad error log, i am thinking it's availabe on server, does it available in client?
Thanks
Venkat
Venkat -- which version of the BI platform are you using? BI4.1 sp?
It sounds like some troubleshooting on the BI platform is needed. I am not a BI admin - could your BI admin help troubleshoot? Another idea (but I personally have not tried/used) is the BI Platform Support tool - see http://wiki.scn.sap.com/wiki/display/BOBJ/SAP+BI+Platform+Support+Tool
The Design Studio logging can be generated via the BI Platform using the SAP Passport process found here:
This will generate logs from the application server, as well as the analysis application service hosted by the Adaptive Processing Server (APS). Combined, we can parse out the Log ID referenced above and note the full exception.
Hi venkat,
I faced same problem how to resolve it
thank you
chandrasekhar
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Hi All,
I have this same issue. It's running off a BEX query as well. Only certain users can view it and others get this error. It has to be a security right that's missing someplace for the user. I've setup a test user that has the issue and have given them all view rights. Still the issue happens.
After I go through the logs on the server and find the issue I'll be sure to update the thread.
Thanks,
BW
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Hi Bill,
I've encountered this problem with Universe data source when I didn't grant 'View on Demand' privileges to the user on the underlying connection. You might check the OLAP connection to the BW system to ensure it has the right permissions.
Also, the MIME files are a good one to check as mentioned above.
Jim
Hi Bill,
NEW_DESIGN_FONT.css is the CSS generated by the Design Studio templates. It should upload automatically into the directory (or a sub-directory) where you saved the application. You can also usually find it in the local repository folder on your machine if you've opened it there before.
Jim
Thanks all for your input. In my case it was a BEX transport issue, BW team transported all queries and it started working.
Thanks
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Have you included any custom components from the SDK that haven't been applied to the platform? This would cause an app to work in local mode and not on the server I believe
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Hi Venkat,
I have, apparently, the same issue on BIP 4.1 and DS 1.4. All previous dashboards work fine, this one was created on 1.4, has same security and other settings as existing dashboards. This is based on pure HANA model (not BEx query). Btw.,m it happens only with End-user account, not the developer. Might be that some (new to 1.4) objects need to be added for user security?
Did you manage to troubleshoot? I got no access to the server anyway...
Dmitry
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