Hello SAP Community,
I need urgent help with my SAP Learning Hub Student Edition activation. I've followed all the standard procedures but my practice systems remain locked.
Timeline of Events:
Saturday, November 8, 2025 (3:55 PM): Received verification email confirming "Your university status has been successfully verified"
Monday, November 10, 2025 (current): Still no access to practice systems despite waiting the stated "one business day"
Steps I've Already Taken:
✅ Successfully verified my university status (have confirmation email)
✅ Waited the full business day as instructed
✅ Opened a support case (they responded but just told me to wait)
✅ Tried contacting support directly (was told to use the case system)
✅ Cleared browser cache, tried different browsers
✅ Checked spam folder for activation emails
Current Issue:
Practice systems show as locked when I try to access them
No follow-up activation email received
Support case is open but hasn't resolved the issue
This is urgently needed for my coursework/studies
System Details:
Questions:
Is there a known delay with weekend verifications being processed on Monday?
Should I have received a second email after the verification?
Is there a way to escalate my existing support case for urgent academic needs?
I would greatly appreciate any guidance from the community or SAP moderators. This is blocking my ability to complete urgent academic work.
Thank you in advance for your help!
Bluesky
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