Upsert records from CPI is not trigeering workflow in SuccessFactors

[ShikhaG]

We have created a interface which takes the Cost Center data from SAP systeam and upsert on SF . We have crated a workflow in SF to trigger the workflow if there will be any chnage in FOcostcenter but this workflow is not getting trigger in SF.

Can some on please let me know that what could be issue?

[ShikhaG]

Hi Sriprasad,

Thanks for your response. We have already created a busines rule in SF also remnove the MDF permission from SFAPI user but still the workflow is not getting trigger in SF.

[Sriprasadsbhat]

Hello Shikha,

As per my understanding you should have business rule created on all the below events then your workflow should be created.

• onSave = When clicking save, the system will action the rule
• onChange = when changing the fields value, the rule will action
• onInit = only applies to New Hire wizard process, and will trigger when the page is loaded

Also recommend you to tag Successfactots tag as fellow members from SuccessFactors might have more clarity on the events.

Regards,

Sriprasad Shivaram Bhat

[pboulicaut]

is it in the object definition of costcenter that onSave / onChange / onInit events need to be configured because i can only find the sections : Initialize Rules / Validate Rules / Save Rules / Post Save Rules