Unable to logon to server

[Former Member]

Hi All,

I am not able to logon to Server.

I tried to login with several combinations.

System Name:6400

ip Address:6400

only ip Adress

Only System

In result of netstat command i didn't get 6400 / 6410 port used.

[former_member185603]

Can you check in event viewer if there is any errors related to BO servers? I assume you have Windows

[former_member520567]

Hi Devanshi,

First of all, explain your system landscape, is it a distributed environment, stand-alone, how many CMS servers on it? BI version?

Now, validate your CMS process is running under your task manager processes inside the proper server, once you have validated it's running, look for its process id in the column PID.

With the process ID execute the below command at the command prompt to get the port where your CMS is listening:

netstat -ano | findstr <CMS_PID>

Look for the first Listening port and that should be the port you should use to connect to your system.

Let me know if that helps, or we can look for something else.

Roy

[DellSC]

Can you log in to the CMC?  If so, go to Servers and then to the properties of the Central Management Server.  Look for the value of the "Name Server Port".  This is the port number that you need to use with the System when logging in .

If it's set to 6400, and you're trying to run the CCM from another machine, then there is something that is blocking the connection over the network.  Make sure that the Windows Firewall is turned off on the server where your system is running and test again.  If that doesn't work, you'll need to check with your network folks to see whether there's another firewall between you and the server.

-Dell

[Former Member]

Hi Dell,

No, I cannot login to CMC as well