Unable to login with the master password created for data hub 2.3 trail pack

[titto_antony]

Hi,

I have created a data hub instance in sap cloud appliance library. Instance is up and active.

But when i tried to connect using the master password set for the first time. It is showing invalid credentials.

Any way to get the credential issue resolved?

[stanimir_eisner]

Hi Titto,

Most probably the root cause of the problem is an OS update + policy that were applied on your local machine but were not applied on the Windows image that SAP CAL provisioned in your GCP account. We have already updated the SAP CAL solution to use the newest Windows image available on GCP so the new instances should not come on this problem. We have tested with a RDP client that failed to connect to the older Windows image and succeeded with the newer one.

For more information see https://support.microsoft.com/en-us/help/4093492/credssp-updates-for-cve-2018-0886-march-13-2018

Best regards,

Stanimir

[titto_antony]

Thanks for the update. So for getting the RDP connection resolved, do i need to have new instance created. Or my old instance itself will connect successfully after the update performed.

[stanimir_eisner]

Hi Titto,

You have to get a new instance or to implement some of the workarounds available in Internet.

Best regards,

Stanimir