unable to install the backup server using srvbuildres

[Former Member]

I am unable to install the backup server with resource file

it gives weiored message which i didnot come across till now.

Open Server Error: 16400.10.0: srv__e3_create_encrypt3_context: Unexpected failure in comn_keypair_create.

Open Server Error: 16400.10.0: srv__e3_handshake: Unexpected failure in srv__init_encrypt3.

Open Server Error: 16400.10.0: srv__handle_password_negotiation: Unexpected failure in srv__e3_handshake.

Open Server Error: 16400.10.0: srv__e3_create_encrypt3_context: Unexpected failure in comn_keypair_create.

Open Server Error: 16400.10.0: srv__e3_handshake: Unexpected failure in srv__init_encrypt3.

Open Server Error: 16400.10.0: srv__handle_password_negotiation: Unexpected failure in srv__e3_handshake.

this is all in the backuplog and it fails saying unable to boot the server and task failed and backup server not started.

i see that the password encryption is not on i got that by running sp_helpserver <backupsever name>

the staus i got when i ran sp_helpserver is "timeouts, no net password encryption, writable , enable login redirection"

Please help me installing my backupserver.

many thanks in advance.

[former_member188958]

A similar issue (might be the same one) was received in Support over the last couple of days, on 15.7 SP110.  The problem went away after SP121 was installed and the backupserver install reattempted.

We haven't been able to reproduce the situation in-house yet even on SP110.

-bret

[perotto_westheim]

Hi,

I'm not familiar with or used srvbuildres with a responsfile. I either install the backupserver as part of installing ASE or using srvbuild later on. Can you use srvbuild (needs a X-server to run the gui on Unix/Linux)?

Regards!

-POW