Unable to connect using Trial account - 403

[Mofizur]

Hi Team,

I have installed SCC 2.13.1 and tring to connect with a trial account and we have established teh network connectiivty whcih is in place towards below on port 443

connectivitynotification.cf.us10.hana.ondemand.comconnectivitycertsigning.cf.us10.hana.ondemand.comconnectivitytunnel.cf.us10.hana.ondemand.com

However while connecting we are getting attached error

2022-04-08 14:46:21,084 +0100#INFO#com.sap.scc.config#https-jsse-nio2-8443-exec-2# #Proxy update not required - no changed detected

2022-04-08 14:46:21,829 +0100#WARN#com.sap.scc.config#https-jsse-nio2-8443-exec-2# #Creating an sslContextProvider for account trial@cf.us10.hana.ondemand.com without SSLContext. Keystore did not contain a certificate.

2022-04-08 14:46:21,832 +0100#INFO#com.sap.scc.security#https-jsse-nio2-8443-exec-2# #Will retrieve Connectivity CA certificate from SAP Cloud Platform

2022-04-08 14:46:21,833 +0100#INFO#com.sap.scc.security#https-jsse-nio2-8443-exec-2# #Executing Http Get request to https://connectivitycertsigning.cf.us10.hana.ondemand.com:443/certificate/management/v1/trusted/ca/a...

2022-04-08 14:46:22,336 +0100#INFO#com.sap.scc.security#https-jsse-nio2-8443-exec-2# #Returned Http Response with code 200

2022-04-08 14:46:22,344 +0100#INFO#com.sap.scc.security#https-jsse-nio2-8443-exec-2# #Connectivity CA certificate retrieved successfully from SAP Cloud Platform

2022-04-08 14:46:27,445 +0100#INFO#com.sap.scc.security#https-jsse-nio2-8443-exec-2# #New RSA keypair was generated. Key size used 4096, time 4879 ms

2022-04-08 14:46:27,603 +0100#INFO#com.sap.scc.security#https-jsse-nio2-8443-exec-2# #Send Certificate Signing Request for Cloud Connector certificate to SAP Cloud Platform

2022-04-08 14:46:27,603 +0100#INFO#com.sap.scc.security#https-jsse-nio2-8443-exec-2# #Executing Http Post request to https://connectivitycertsigning.cf.us10.hana.ondemand.com:443/certificate/management/v1/sign/account...

2022-04-08 14:46:30,129 +0100#INFO#com.sap.scc.security#https-jsse-nio2-8443-exec-2# #Returned Http Response with code 403

2022-04-08 14:46:30,131 +0100#INFO#com.sap.scc.config#https-jsse-nio2-8443-exec-2# #Stopping service channels on trial@cf.us10.hana.ondemand.com

2022-04-08 14:46:30,136 +0100#ERROR#com.sap.scc#https-jsse-nio2-8443-exec-2# #SCC handshake failed: 403 — Forbidden

com.sap.scc.servlets.SccHandshakeException: SCC handshake failed: 403 — Forbidden

Any idea?

Thanks,

Mofizur

[martinwalter]

Hi Mofizur,

did you find a solution for the 403 issue?
I have similar problem.

Best regards
Martin

[poojan37]

Check the proxy whitelisting / allowed URL from Cloud connector to connect to BTP