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Unable to connect to service WebiPlugin.WebiSession from server AP01 via CMS osca:iiop:

sushibee
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We often encounter Webi report failures with the following errors:

  • "Unable to connect to service WebiPlugin.WebiSession from server AP01 via CMS osca:iiop:... "
  • "An internal error occurred while calling the 'processDPCommandsEx' API. (Error: ERR_WIS_30270)"

Occasionally, the reports will succeed, so this issue appears to be intermittent.

Not sure if this is bug or network issue. But in the event log, there is time drift warning, could this be the root cause?

Warning- The time service detected a time difference of greater than 5000 milliseconds for 900 seconds. The time difference might be caused by synchronization with low-accuracy time sources or by suboptimal network conditions. The time service is no longer synchronized and cannot provide the time to other clients or update the system clock. When a valid time stamp is received from a time service provider, the time service will correct itself.

Kindly advise.

No error found on the DB side. App and DB server OS - windows server, DB - MSSQL

 

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