cancel
Showing results for 
Search instead for 
Did you mean: 

unable to connect Diagnotics agent

rohan_hardikar2
Active Participant
0 Kudos
96

Hi All,

After system copy when we tried to connect the diagnostics agent using J2EE message server port 81xx it was failing because the P4 port details for 81xx points to another physical host.

http://solmanqas:8110/msgserver/text/logon link shows

version 1.0

J2EE4053700

J2EE sdmqas02a 50000 LB=1

J2EES sdmqas02a 50001 LB=1

P4 sdmqas02a 50004 LB=1

P4S sdmqas02a 50006 LB=1

P4HTTP sdmqas02a 50005 LB=1

sdmqas02a is wrong here, it should be solmanqas.

Where to change the details of the host sdmqas02a?

We successfully connected with a direct P4 connection 50004. But while attaching agent (Agent administration -> agents candidate -> select agent -> attach) it is using 81xx and then the P4 port, so it again failed and the agent did not started at all. We tried 2 clean restart but agent is not showing in Agent Administration link.

Please tell me where to change the details of the host sdmqas02a?

Thanks,

Rohan

Accepted Solutions (1)

Accepted Solutions (1)

allam_drebes
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Rohan,

Check the [SMD agent WIKI page|http://wiki.sdn.sap.com/wiki/display/SMSETUP/Diagnostics+Agents#DiagnosticsAgents-DirectSolutionManagerRegistration], there you will be able to find how to connect the agent to the Solman system. Try to use the direct connection to the Solman System. Using this type of connection no SLD attachment is necessary, neither the link "Agent Candidates Management" needs to be used in the "Agent Administration".

Also, regarding the server name, check the [Diagnostic agent troubleshooting|https://websmp106.sap-ag.de/~sapdownload/002007974700000409092009E/DiagAgent_TroubleShooting.pdf] guide on page 29, check the command

changeservername of the smdsetup script, maybe it can help you.

Regards,

Allam

Answers (2)

Answers (2)

rohan_hardikar2
Active Participant
0 Kudos

Thank you.

Former Member
0 Kudos

hi

Please set the proper host name on /etc/services file

if you are linux or unix directly get the file in rool

if you are in windows, goto run-> type drivers and get /etc/services file.

Change the entry there and check

chk the notes [Note 8307 - Changing host name on R/3 host: What do you do?|https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=0000008307&nlang=E]

[Note 757692 - Changing the hostname for J2EE Engine 6.40/7.0 installation|https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=757692]

Jansi