Unable to connect Desktop Agent SAP IRPA

[poorna_soysa1]

Since today morning I am unable to test my project. Yesterday It was working perfectly. But since today morning unable to connect to the desktop agent. The desktop agent is time to time disconnected. When I run the project on Cloud studio, it shows the following pop up(configuring the Desktop Agent).

[DivyaTiwari]

Sometimes shutdown and start of agent helps.

[former_member787572]

Hello,

Try below options.

1. Remove the existing Tenant in your desktop agent and try creating new tenant and activate that tenant

2. Update your Desktop Agent to latest version if current version is old.

3. In SAP iRPA extension under details, make sure that " Allow access to file URLs" is checked.

[janv7306]

Hello,

I'm sure, point 1 is not feasible for everyone. Points 2 and 3 checked, but not applicable.

Any other idea? Is there anybody from the iRPA core development/support team? I am using iRPA from Sep-2021, but I still do not understand, how to predict a reliability of the next version.

Poorna, I have downgraded the Agent back to version 2.0.20. It works.

JV

[poorna_soysa1]

As mentioned Jav, point 1 is not feasible for everyone. Points 2 and 3 checked, but not applicable.