Unable to activate Account for Identity Authentication Service via email link

[mallikarjuna_b05]

Sometime back today(4th of Jan 2025) received an email for activating the account for SAP Build apps for Identity Authentication service , I am unable to activate after clicking activation button via email link and after doing copy & paste url in browser also not working the link which shared in the email body.

When i access the link , i can see that 'Hmm page cant be reachable' and also attached error msg for the reference.

Please help me with the right link to activate right link for Identity Authentication service.

[Dan_Wroblewski]

Are you saying you took a new trial account, ran the booster for Build Apps, which then created Cloud Identity Service and sent you an email, but the link in the email does not work?

[Dan_Wroblewski]

If you open the Cloud Identity Service instance, you should be taken to the same place. Does this work for you?

[mallikarjuna_b05]

Yes, your correct , i took trail account newly and trying to subscribe build apps - for that I received an email - but I am unable to activate my account with email link .

For now, could you please advise - should I wait to recieve another email from SAP side to activate my account or what would be the incorrect from my end.

Below link for cloud identity service which is pointing to 

https://axgijmddc.trial-accounts.ondemand.com/admin

Below link which is pointing to sap build apps.'

https://axgijmddc.trial-accounts.ondemand.com/oauth2/authorize?client_id=703c6464-a7b6-4b92-994e-341...

so overally from BTP cockpit unable to navigate to the build apps & cloud Idnty service.

Even via email facing same issue.