cancel
Showing results for 
Search instead for 
Did you mean: 

Trying to archive an order in "PP_order " yet keep getting this error message

mermer1
Explorer
0 Kudos
151

Despite having activated a deletion flag and set the residence time to 0.

I get both error messages

"Deletion Flag for order <ordernumber> can be set"

and

"Residence time 1 not exceeded"

What could have gone wrong?

Accepted Solutions (0)

Answers (1)

Answers (1)

Harish_Vatsa
Active Contributor

Hello Meron,

The initial error message "Deletion Flag for Order <ordernumber> can be set" implies that the order is eligible for deletion since the deletion flag can be set. However, the second error message, "Residence time 1 not exceeded," states that the residence time has not exceeded the required duration. This inconsistency may be attributed to incorrect order status or missing data issues affecting the residence time calculation. To resolve this, please validate the order status and ensure it meets the deletion criteria.

--

Regards,

H.V.

mermer1
Explorer
0 Kudos

Thanks for replying.
I did set the residence time to 0 , so there could be a number of issues affecting the order.
I'll keep digging.

thanks again