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Text formatting in FSCM correspondance using smart-forms

Active Participant
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Hi Experts,

We are using FSCM correspondance functionality with smart-forms in our project. As per requirement, we need to have some text in italics and bold. We have used paragraph format/ character format in smart-form to get the same. When we trigger correspondance, print preview looks fine. But, when we receive actual mail with attachment as .PDF of the smart-form, we are not able to get characters in italics. Bold is working for us but, not with font ARIAL. Our requirement is to use ARIAL font only.

If someone has already worked on similar requirement, please share your experience with me. Or please provide some pointers to look for. Any input will be highly appreciable. Thank you in advance.


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Former Member
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I'm not sure if SmartForms support the Arial font. You can look for notes on this. Helvetica is almost the same and is supported. So this is what I generally use.