Solved: SUM Update Error on Solution Manager

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SAP Solution Manager

Hi,

I am having an error updating Solution manager to SP12 from SP04. I am using SUM and please see error attached.

I am just on the step specify credentials.

Log is also attached here. Please assist us as we have a go-live this week so we need to update the SP to a higher level.

Thank you!

Regards,

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Accepted Solutions (1)

Hi AJ,

Did you look into this SAP note ?

1401712 - JSPM/SAPJup/SAPehpi/SUM cannot detect all cluster instances

Try to use the suggestions given.

Which user are you using for running SUM ?

Regards,

Divyanshu

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Also,

Have a look into these notes:

2013568 - Update tool returns "instance is not detected" error

And share output of

sapcontrol -nr <instance number> -function GetSystemInstanceList

Otherwise, take a restart of your SAP system and try again.

Regards,

Divyanshu

Hi Divyanshu,

Please see screenshot. Still the same error.

Thank you!

Regards,

service/protectedwebmethods = DEFAULT

Set the above parameter in the DEFAULT.PFL profile and restart all sapstartsrv services.

Regards

Hi AJ,

Did you check my 2nd note completely ?

It gives you reasons and other notes to understand the issue behind it.

Regards

Answers (6)

Hello Almira

Like I said before you have issue at the DBCLONE phase. The upgrade tool triggers multiple DBCLONE jobs in the main system. You need to make sure that the main system (Not the shadow system) is up and running for the DBCLONE jobs to finish.

If the main system is not accessible the find out why it is not accessible.

Do a quick restart of the system and see if that helps.

Regards

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Each problem should be logged in a separate thread & this makes easy for everyone.

Check below OSS notes , there are few OSS talks about error at phase; MAIN_SHDCRE/SUBMOD_SHDDBCLONE/DBCLONE

1926261 - Central Note - Software Update Manager 1.0 SP11 [lmt_007]

1964350 - DYNPRO_NOT_FOUND during parallel DBCLONE processes

As RB said earlier, check for instance status , if it is running you may able to login to Shadow instance also with DDIC.& check if you have any abap dumps (as per above note).

regards

Swami

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Hi Arunachalam,

We have seen that note and we have passed those notes. And we don't find any related solution on those notes.

We are not yet on the shadow instance. Since i tried to manually start the shadow instance in CMD but said it does not exist yet.

Thank you!

Regards,

Try importing your SSL certificate in SUM:


sapgenpse export_own_cert -v -p /usr/sap/<SID>/<instance>/sec/SAPSSLS.pse -o /<SUM_dir>/ssl_cert.crt
cd /<SUM_dir>/jvm/jre/bin/
./keytool -importcert -noprompt -alias XYZ -trustcacerts -file /<SUM_dir>/ssl_cert.crt -keystore /<SUM_dir>/jvm/jre/lib/security/cacerts -storepass changeit

There's a note for that, can't remember which.

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Hi Almira,

Set the below parameter

service/protectedwebmethods = DEFAULT in all the profiles (start profile , default profile and instance profile , scs profile as well.

When you will open your JSPM , you will face the same issue. So make the parameter change in all the profiles.

With Regards

Ashutosh Chaturvedi

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Hi,

still getting same error.

Thank you!

Regards,

You don't need to set the parameter service/protectedwebmethods = DEFAULT in all the profiles. You need to set the parameter in DEFAULT.PFL profile.

Have you restarted the sapstarsrv processes ?

If this doesn't help then set (change) service/protectedwebmethods = NONE and restart all sapstarsrv processes.

Regards

Hi Almira,

Open JSPM and let me know the error which you are getting over there.

With Regards

Ashutosh Chaturvedi

Hi Ashutosh,

I have resolved the error by just entering the parameter on the DEFAULT.pfl profile.

Thank you for your assistance.

We are now facing another error on phase: MAIN_SHDCRE/SUBMOD_SHDDBCLONE/DBCLONE! with error:

Last error code set: RFC login to system PMS ashost MPICSOLMANRTR nr 00 gwhost MPICSOLMANRTR gwservice sapgw00 failed with code 8 key RFC_TIMEOUT: Timeout while opening a RFC connection.

Please see screenshot and logs.

DBCLONE.LOG:

1 ETQ201 Entering upgrade-phase "MAIN_SHDCRE/SUBMOD_SHDDBCLONE/DBCLONE" ("20140827133535")

2 ETQ367 Connect variables are set for standard instance access

4 ETQ399 System-nr = '00', GwService = 'sapgw00' Client = '000'

4 ETQ399 Environment variables:

4 ETQ399 dbs_mss_schema=<null>

4 ETQ399 auth_shadow_upgrade=<null>

1 ETQ206 Executing pre-phase DB specific actions.

1 ETQ200 Executing actual phase 'MAIN_SHDCRE/SUBMOD_SHDDBCLONE/DBCLONE'.

1 ETQ399 Phase arguments:

2 ETQ399 Arg[0] = 'DBCLONEOBJS.DMP'

2 ETQ399 Arg[1] = 'DBCLONE'

2 ETQ399 Arg[2] = 'SETSHDDDICPWD'

1 ETQ399 Using error summary log 'DBCLONE.ELG'.

1 ETQ399 Initializing cloning tasks

1 ETQ359 RFC Login to: System="PMS", AsHost="MPICSOLMANRTR" Nr="00", GwHost="MPICSOLMANRTR", GwService="sapgw00"

2EETQ231 RFC Login failed

1EETQ399 Last error code set is: RFC login to system PMS ashost MPICSOLMANRTR nr 00 gwhost MPICSOLMANRTR gwservice sapgw00 failed with code 8 key RFC_TIMEOUT: Timeout while opening a RFC connection.

1EETQ204 Upgrade phase "DBCLONE" aborted with severe errors ("20140827133835")

------------------------------------------------------------------------------------

SAPup.LOG:

CURRENTPHASE MAIN_SHDCRE/SUBMOD_SHDDBCLONE/DBCLONE

...started at 20140827133535

# Using phase log file 'DBCLONE.LOG'.

..finished at 20140827133835 with status ABORTED.

# Error message set: 'RFC login to system PMS ashost MPICSOLMANRTR nr 00 gwhost MPICSOLMANRTR gwservice sapgw00 failed with code 8 key RFC_TIMEOUT: Timeout while opening a RFC connection.'

Thank you!

Regards,

Hi AJ,

You didn't read the notes i asked you completely, that had the answers for your 1st query.

Anyway, Is you system UP and running ?

Also Refer :

Regards,

Divyanshu

Hi,

We can't access the GUI now, the disp+work in SAPMMC is in yellow with status:

Dispatcher Running but dialog queue standstill, AS Java: All processes running.

Please see screenshot.

How can we proceed on the next step. We are still stuck on phase

MAIN_SHDCRE/SUBMOD_SHDDBCLONE/DBCLONE! with error:

Last error code set: RFC login to system PMS ashost MPICSOLMANRTR nr 00 gwhost MPICSOLMANRTR gwservice sapgw00 failed with code 8 key RFC_TIMEOUT: Timeout while opening a RFC connection.

Thank you!

Regards,

Hi,

What is you database ? MAxDB ? If yes, then check you log area.

Also share dev_w0 and dev_disp logs.

Regards

Hi,

We are in MS SQL.

What can we do?

Thank you!

Regards,

Please share the logs mentioned above.

Hi,

Please see below:

dev_disp:

---------------------------------------------------

trc file: "dev_disp", trc level: 1, release: "720"

---------------------------------------------------

sysno 00

sid PMS

systemid 562 (PC with Windows NT)

relno 7200

patchlevel 0

patchno 114

intno 20020600

make multithreaded, Unicode, 64 bit, optimized

profile \\MPICSOLMANRTR\sapmnt\PMS\SYS\profile\PMS_DVEBMGS00_MPICSOLMANRTR

pid 6336

kernel runs with dp version 133000(ext=118000) (@(#) DPLIB-INT-VERSION-133000-UC)

length of sys_adm_ext is 588 bytes

*** SWITCH TRC-HIDE on ***

***LOG Q00=> DpSapEnvInit, DPStart (00 6336) [dpxxdisp.c 1293]

shared lib "dw_xml.dll" version 114 successfully loaded

shared lib "dw_xtc.dll" version 114 successfully loaded

shared lib "dw_stl.dll" version 114 successfully loaded

shared lib "dw_gui.dll" version 114 successfully loaded

shared lib "dw_mdm.dll" version 114 successfully loaded

shared lib "dw_rndrt.dll" version 114 successfully loaded

shared lib "dw_abp.dll" version 114 successfully loaded

shared lib "dw_sym.dll" version 114 successfully loaded

shared lib "dw_aci.dll" version 114 successfully loaded

rdisp/softcancel_sequence : -> 0,5,-1

use internal message server connection to port 3900

rdisp/dynamic_wp_check : 1

rdisp/calculateLoadAverage : 1

Tue Aug 26 09:50:24 2014

*** WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 8 seconds

***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 6423]

MtxInit: 30000 0 0

DpSysAdmExtInit: ABAP is active

DpSysAdmExtInit: VMC (JAVA VM in WP) is not active

DpIPCInit2: write dp-profile-values into sys_adm_ext

DpIPCInit2: start server >MPICSOLMANRTR_PMS_00 <

DpShMCreate: sizeof(wp_adm) 43024 (2264)

DpShMCreate: sizeof(tm_adm) 5517056 (27448)

DpShMCreate: sizeof(wp_ca_adm) 64000 (64)

DpShMCreate: sizeof(appc_ca_adm) 64000 (64)

DpCommTableSize: max/headSize/ftSize/tableSize=500/16/584064/584080

DpShMCreate: sizeof(comm_adm) 584080 (1144)

DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0

DpShMCreate: sizeof(slock_adm) 0 (296)

DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

DpShMCreate: sizeof(file_adm) 0 (80)

DpShMCreate: sizeof(vmc_adm) 0 (2152)

DpShMCreate: sizeof(wall_adm) (41664/42896/64/192)

DpShMCreate: sizeof(gw_adm) 48

DpShMCreate: sizeof(j2ee_adm) 3952

DpShMCreate: SHM_DP_ADM_KEY (addr: 0000000007FA0050, size: 6374928)

DpShMCreate: allocated sys_adm at 0000000007FA0060

DpShMCreate: allocated wp_adm_list at 0000000007FA3070

DpShMCreate: allocated wp_adm at 0000000007FA3260

DpShMCreate: allocated tm_adm_list at 0000000007FADA80

DpShMCreate: allocated tm_adm at 0000000007FADAD0

DpShMCreate: allocated wp_ca_adm at 00000000084F09E0

DpShMCreate: allocated appc_ca_adm at 00000000085003F0

DpShMCreate: allocated comm_adm at 000000000850FE00

DpShMCreate: system runs without slock table

DpShMCreate: system runs without file table

DpShMCreate: allocated vmc_adm_list at 000000000859E7A0

DpShMCreate: system runs without vmc_adm

DpShMCreate: allocated gw_adm at 000000000859E850

DpShMCreate: allocated j2ee_adm at 000000000859E890

DpShMCreate: allocated ca_info at 000000000859F810

DpShMCreate: allocated wall_adm at 000000000859F8A0

DpCommAttachTable: attached comm table (header=000000000850FE00/ft=000000000850FE10)

DpSysAdmIntInit: initialize sys_adm

rdisp/test_roll : roll strategy is DP_NORMAL_ROLL

dia token check not active (10 token)

MBUF state OFF

DpCommInitTable: init table for 500 entries

Tue Aug 26 09:50:25 2014

DpRqQInit: keep protect_queue / slots_per_queue 0 / 2001 in sys_adm

rdisp/queue_size_check_value : -> on,50,30,40,500,50,500,80

EmInit: MmSetImplementation( 2 ).

MM global diagnostic options set: 0

<ES> client 0 initializing ....

<ES> EsILock: use spinlock for locking

<ES> InitFreeList

<ES> block size is 4096 kByte.

<ES> Info: em/initial_size_MB( 16373MB) not multiple of em/blocksize_KB( 4096KB)

<ES> Info: em/initial_size_MB rounded up to 16376MB

Using implementation view

<EsNT> Using memory model view.

<EsNT> Memory Reset disabled as NT default

<ES> 4093 blocks reserved for free list.

ES initialized.

mm.dump: set maximum dump mem to 96 MB

DpVmcSetActive: set vmc state DP_VMC_NOT_ACTIVE

MPI: dynamic quotas disabled.

MPI init: pipes=4000 buffers=1279 reserved=383 quota=10%

Tue Aug 26 09:50:26 2014

J2EE server info

start = TRUE

state = STARTED

pid = 6272

argv[0] = E:\usr\sap\PMS\DVEBMGS00\exe\jcontrol.EXE

argv[1] = E:\usr\sap\PMS\DVEBMGS00\exe\jcontrol.EXE

argv[2] = pf=\\MPICSOLMANRTR\sapmnt\PMS\SYS\profile\PMS_DVEBMGS00_MPICSOLMANRTR

argv[3] = -DSAPSTART=1

argv[4] = -DCONNECT_PORT=65000

argv[5] = -DSAPSYSTEM=00

argv[6] = -DSAPSYSTEMNAME=PMS

argv[7] = -DSAPMYNAME=MPICSOLMANRTR_PMS_00

argv[8] = -DSAPPROFILE=\\MPICSOLMANRTR\sapmnt\PMS\SYS\profile\PMS_DVEBMGS00_MPICSOLMANRTR

argv[9] = -DFRFC_FALLBACK=ON

argv[10] = -DFRFC_FALLBACK_HOST=localhost

start_lazy = 0

start_control = SAP J2EE startup framework

DpJ2eeStart: j2ee state = STARTED

rdisp/http_min_wait_dia_wp : 1 -> 1

***LOG CPS=> DpLoopInit, ICU ( 3.4 3.4 4.1) [dpxxdisp.c 1679]

Tue Aug 26 09:50:39 2014

***LOG Q0K=> DpMsAttach, mscon ( MPICSOLMANRTR) [dpxxdisp.c 12390]

MBUF state LOADING

DpStartStopMsg: send start message (myname is >MPICSOLMANRTR_PMS_00 <)

DpStartStopMsg: start msg sent

CCMS uses Shared Memory Key 73 for monitoring.

CCMS: SemInMgt: Semaphore Management initialized by AlAttachShm_Doublestack.

CCMS: SemInit: Semaphore 38 initialized by AlAttachShm_Doublestack.

CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.

DpJ2eeLogin: j2ee state = CONNECTED

DpMBufHwIdSet: set Hardware-ID

***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 1296]

MBUF state ACTIVE

DpWpBlksLow: max wp blocks in queue is 800 (80 %)

MBUF component UP

DpMsgProcess: 1 server in MBUF

DpAppcBlksLow: max appc blocks in queue is 500 (50 %)

DpModState: change server state from STARTING to ACTIVE

Tue Aug 26 09:51:41 2014

J2EE server info

start = TRUE

state = ACTIVE

pid = 6272

load balance = 1

start_lazy = 0

start_control = SAP J2EE startup framework

Wed Aug 27 12:50:38 2014

DIA water mark reached (>30)

Wed Aug 27 14:01:43 2014

DpRTmPrepareReq: network error of client T26, NiBufReceive (-6: NIECONN_BROKEN), dp_tm_status=3

DpRTmPrepareReq: client address of T26 is 10.3.38.5(mpicsolmanrtr)

***LOG Q04=> DpRTmPrep, NiBufReceive (860 MPIC_ADMIN 26 MPICSOLMANRT) [dpxxdisp.c 12057]

RM-T26, U860, 001 MPIC_ADMIN, MPICSOLMANRTR, 12:04:16, M0, W1, SESS, 2/0

HardCancel request for T26 U860 M0 received from DISPATCHER

Wed Aug 27 14:01:57 2014

DpHdlDeadWp: W1 (pid=6792) terminated automatically

--------------------------------------------------------------------------------------------------------------

dev_w0:

---------------------------------------------------

trc file: "dev_w0", trc level: 1, release: "720"

---------------------------------------------------

* ACTIVE TRACE LEVEL 1

* ACTIVE TRACE COMPONENTS all, MJ

M sysno 00

M sid PMS

M systemid 562 (PC with Windows NT)

M relno 7200

M patchlevel 0

M patchno 114

M intno 20020600

M make multithreaded, Unicode, 64 bit, optimized

M profile \\MPICSOLMANRTR\sapmnt\PMS\SYS\profile\PMS_DVEBMGS00_MPICSOLMANRTR

M pid 6320

M kernel runs with dp version 133000(ext=118000) (@(#) DPLIB-INT-VERSION-133000-UC)

M length of sys_adm_ext is 588 bytes

M ***LOG Q0Q=> tskh_init, WPStart (Workp. 0 6320) [dpxxdisp.c 1355]

I MtxInit: 30000 0 0

M DpSysAdmExtCreate: ABAP is active

M DpSysAdmExtCreate: VMC (JAVA VM in WP) is not active

M DpSysAdmExtCreate: J2EE Engine running with this server

M DpIPCInit2: read dp-profile-values from sys_adm_ext

M DpShMCreate: sizeof(wp_adm) 43024 (2264)

M DpShMCreate: sizeof(tm_adm) 5517056 (27448)

M DpShMCreate: sizeof(wp_ca_adm) 64000 (64)

M DpShMCreate: sizeof(appc_ca_adm) 64000 (64)

M DpCommTableSize: max/headSize/ftSize/tableSize=500/16/584064/584080

M DpShMCreate: sizeof(comm_adm) 584080 (1144)

M DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0

M DpShMCreate: sizeof(slock_adm) 0 (296)

M DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

M DpShMCreate: sizeof(file_adm) 0 (80)

M DpShMCreate: sizeof(vmc_adm) 0 (2152)

M DpShMCreate: sizeof(wall_adm) (41664/42896/64/192)

M DpShMCreate: sizeof(gw_adm) 48

M DpShMCreate: sizeof(j2ee_adm) 3952

M DpShMCreate: SHM_DP_ADM_KEY (addr: 00000000101E0050, size: 6374928)

M DpShMCreate: allocated sys_adm at 00000000101E0060

M DpShMCreate: allocated wp_adm_list at 00000000101E3070

M DpShMCreate: allocated wp_adm at 00000000101E3260

M DpShMCreate: allocated tm_adm_list at 00000000101EDA80

M DpShMCreate: allocated tm_adm at 00000000101EDAD0

M DpShMCreate: allocated wp_ca_adm at 00000000107309E0

M DpShMCreate: allocated appc_ca_adm at 00000000107403F0

M DpShMCreate: allocated comm_adm at 000000001074FE00

M DpShMCreate: system runs without slock table

M DpShMCreate: system runs without file table

M DpShMCreate: allocated vmc_adm_list at 00000000107DE7A0

M DpShMCreate: system runs without vmc_adm

M DpShMCreate: allocated gw_adm at 00000000107DE850

M DpShMCreate: allocated j2ee_adm at 00000000107DE890

M DpShMCreate: allocated ca_info at 00000000107DF810

M DpShMCreate: allocated wall_adm at 00000000107DF8A0

M DpCommAttachTable: attached comm table (header=000000001074FE00/ft=000000001074FE10)

M DpRqQInit: use protect_queue / slots_per_queue 0 / 2001 from sys_adm

M rdisp/queue_size_check_value : -> on,50,30,40,500,50,500,80

X EmInit: MmSetImplementation( 2 ).

X MM global diagnostic options set: 0

X <ES> client 0 initializing ....

X <ES> EsILock: use spinlock for locking

X Using implementation view

X <EsNT> Using memory model view.

M <EsNT> Memory Reset disabled as NT default

X ES initialized.

X mm.dump: set maximum dump mem to 96 MB

M DpVmcSetActive: set vmc state DP_VMC_NOT_ACTIVE

M Tue Aug 26 09:50:27 2014

M ThStart: taskhandler started

M ThInit: initializing DIA work process W0

M Tue Aug 26 09:50:28 2014

M ThInit: running on host MPICSOLMANRTR

M Tue Aug 26 09:50:29 2014

M calling db_connect ...

B Loading DB library 'E:\usr\sap\PMS\DVEBMGS00\exe\dbmssslib.dll' ...

B Library 'E:\usr\sap\PMS\DVEBMGS00\exe\dbmssslib.dll' loaded

B Version of 'E:\usr\sap\PMS\DVEBMGS00\exe\dbmssslib.dll' is "720.00", patchlevel (0.110)

C Callback functions for dynamic profile parameter registered

C Thread ID:576

C Thank You for using the SLODBC-interface

C Using dynamic link library 'E:\usr\sap\PMS\DVEBMGS00\exe\dbmssslib.dll'

C dbmssslib.dll patch info

C SAP patchlevel 0

C SAP patchno 114

C Last MSSQL DBSL patchlevel 0

C Last MSSQL DBSL patchno 110

C Last MSSQL DBSL patchcomment Workprocess exit in DSQL/ADBC (1641238)

C ODBC Driver chosen: SQL Server Native Client 10.0 native

C Network connection used from MPICSOLMANRTR to MPICSOLMANRTR\PMS using tcp:MPICSOLMANRTR\PMS

C Driver: sqlncli10.dll Driver release: 10.50.2769

C GetDbRelease: 10.50.2769.00

C GetDbRelease: Got DB release numbers (10,50,2769,0)

B Connection 0 opened (DBSL handle 0)

M ThInit: db_connect o.k.

M ICT: exclude compression: *.zip,*.rar,*.arj,*.z,*.gz,*.tar,*.lzh,*.cab,*.hqx,*.ace,*.jar,*.ear,*.war,*.css,*.pdf,*.gzip,*.uue,*.bz2,*.iso,*.sda,*.sar,*.gif,*.png,*.swc,*.swf

I Tue Aug 26 09:50:33 2014

I MtxInit: 0 0 0

M SHM_PRES_BUF (addr: 000000001E560050, size: 4400000)

M SHM_ROLL_AREA (addr: 000007FFDDA80050, size: 268435456)

M SHM_PAGING_AREA (addr: 000000001E9A0050, size: 134217728)

M SHM_ROLL_ADM (addr: 00000000269B0050, size: 2767448)

M SHM_PAGING_ADM (addr: 00000000189C0050, size: 787488)

M ThCreateNoBuffer allocated 548152 bytes for 1000 entries at 0000000016F50050

M ThCreateNoBuffer index size: 3000 elems

M ThCreateVBAdm allocated 30976 bytes (50 server) at 0000000002F80050

X EmInit: MmSetImplementation( 2 ).

X MM global diagnostic options set: 0

X <ES> client 0 initializing ....

X Using implementation view

X ES initialized.

X mm.dump: set maximum dump mem to 96 MB

B db_con_shm_ini: WP_ID = 0, WP_CNT = 19, CON_ID = -1

B dbtbxbuf: Buffer TABL (addr: 000000002B0B0160, size: 30000000, end: 000000002CD4C4E0)

B dbtbxbuf: Buffer TABLP (addr: 000000002CD50160, size: 10240000, end: 000000002D714160)

B dbsync[db_syinit]: successfully attached to shared memory, sync_adm_p = 0000000002F90050

B dbsync[db_syinit]: Buffer synchronisation started with

B sync_concept = SEQ_NR

B sendon = 1

B bufreftime = 120

B del_ddlog = 1

B last_counter = 1554

B time_of_last_sync = 20140826095030

B MySysId = 'MPICSOLMANRTR 00'

B dbexpbuf: Buffer EIBUF (addr: 000000002D720170, size: 4194304, end: 000000002DB20170)

B dbexpbuf: Buffer ESM (addr: 000000002DB30170, size: 4194304, end: 000000002DF30170)

B dbexpbuf: Buffer CUA (addr: 000000002DF40170, size: 3072000, end: 000000002E22E170)

B dbexpbuf: Buffer OTR (addr: 000000002E230170, size: 4194304, end: 000000002E630170)

I MPI: dynamic quotas disabled.

I MPI init: pipes=4000 buffers=1279 reserved=383 quota=10%

M rdisp/thsend_mode : -1 -> 0

M rdisp/setactfields_late : -1 -> 0

M CCMS uses Shared Memory Key 73 for monitoring.

M CCMS: SemInMgt: Semaphore Management initialized by AlAttachShm_Doublestack.

M CCMS: SemInit: Semaphore 38 initialized by AlAttachShm_Doublestack.

M CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.

S *** init spool environment

S TSPEVJOB updates outside critical section: event_update_nocsec = 1

S initialize debug system

T Stack direction is downwards.

T debug control: prepare exclude for printer trace

T new memory block 00000000154C0810

S spool kernel/ddic check: Ok

S using table TSP02FX for frontend printing

S 1 spool work process(es) found

S frontend print via spool service enabled

S printer list size is 150

S printer type list size is 50

S queue size (profile) = 300

S hostspool list size = 3000

S option list size is 30

S found processing queue enabled

S found spool memory service RSPO-RCLOCKS at 000000001A1100D0

S doing lock recovery

S setting server cache root

S found spool memory service RSPO-SERVERCACHE at 000000001A1106A0

S using messages for server info

S size of spec char cache entry: 297032 bytes (timeout 100 sec)

S size of open spool request entry: 2512 bytes

S immediate print option for implicitely closed spool requests is disabled

A ***GENER* Trace switched on ***

A ---PXA-------------------------------------------

A PXA INITIALIZATION

A System page size: 4kb, total admin_size: 22516kb, dir_size: 21724kb.

A Attached to PXA (address 000007FFEDAB0050, size 300000K, 1 fragments of 277484K )

A PXA allocated (address 000007FFEDAB0050, size 300000K)

A abap/pxa = shared protect gen_remote

A PXA: checking structure sizes: 752|264|16

A PXA INITIALIZATION FINISHED

A ---PXA-------------------------------------------

A ATRA: pfclock execution time = 0

A Tue Aug 26 09:50:34 2014

A ABAP ShmAdm attached (addr=000007DFDF184000 leng=20955136 end=000007DFE0580000)

A >> Shm MMADM area (addr=000007DFDF67BB80 leng=242240 end=000007DFDF6B6DC0)

A >> Shm MMDAT area (addr=000007DFDF6B7000 leng=15503360 end=000007DFE0580000)

A RFC Destination> destination MPICSOLMANRTR_PMS_00 host MPICSOLMANRTR system PMS systnr 0 (MPICSOLMANRTR_PMS_00)

A RFC Options> H=MPICSOLMANRTR,S=00,d=2,

A RFC FRFC> fallback activ but this is not a central instance.

A RFC rfc/signon_error_log = -1

A RFC rfc/dump_connection_info = 0

A RFC rfc/dump_client_info = 0

A RFC rfc/cp_convert/ignore_error = 1

A RFC rfc/cp_convert/conversion_char = 23

A RFC rfc/wan_compress/threshold = 251

A RFC rfc/recorder_pcs not set, use defaule value: 2

A RFC rfc/delta_trc_level not set, use default value: 0

A RFC rfc/no_uuid_check not set, use default value: 0

H HTTP> Parameter icf/ssocookie_mandatory set to 0

B dbtran INFO (init_connection '<DEFAULT>' [MSSQL:720.00]):

B max_blocking_factor = 50, min_blocking_factor = 5,

B max_in_blocking_factor = 255, min_in_blocking_factor = 10,

B max_union_blocking_factor = 50, min_union_blocking_factor = 5,

B prefer_union_all = 1, prefer_join = 1,

B prefer_fix_blocking = 0, prefer_in_itab_opt = 0,

B convert AVG = 1, alias table FUPD = 0,

B escape_as_literal = 0,

B select * =0x00, character encoding = STD / []:X,

B use_hints = abap->1, dbif->0x1, upto->0

M ThrCreateShObjects allocated 39514 bytes at 0000000002FA0050

N SsfSapSecin: getenv(SECUDIR)=="E:\usr\sap\PMS\DVEBMGS00/sec"

N =================================================

N === SSF INITIALIZATION:

N ===...SSF Security Toolkit name SAPSECULIB .

N ===...SSF library is E:\usr\sap\PMS\DVEBMGS00\exe\sapcrypto.dll .

N ===...SSF default hash algorithm is SHA1 .

N ===...SSF default symmetric encryption algorithm is DES-CBC .

N ===...SECUDIR="E:\usr\sap\PMS\DVEBMGS00/sec"

N ===...loading of Security Toolkit successfully completed.

N === SAPCRYPTOLIB 5.5.5C pl36 (Jul 3 2013) MT,AESNI,NB

N =================================================

N Tue Aug 26 09:50:37 2014

N MskiInitLogonTicketCacheHandle: Logon Ticket cache pointer retrieved from shared memory.

N MskiInitLogonTicketCacheHandle: Workprocess runs with Logon Ticket cache.

M JrfcVmcRegisterNativesDriver o.k.

W =================================================

W === ipl_Init() called

W ITS Plugin: Path dw_gui

W ITS Plugin: Description ITS Plugin - ITS rendering DLL

W ITS Plugin: sizeof(SAP_UC) 2

W ITS Plugin: Release: 720, [7200.0.114.20020600]

W ITS Plugin: Int.version, [33]

W ITS Plugin: Feature set: [29]

W ===... Calling itsp_Init in external dll ===>

W === ipl_Init() returns 0, ITSPE_OK: OK

W =================================================

N SignInit: successfully obtained handle for Security Context cache

N VSI: WP init in ABAP VM completed with rc=0

E EnqLockTableAttach2: attach to lock table (size = 33554432)

E EnqLockTableMapToLocalContext: enque/use_pfclock2 = FALSE

E Replication is disabled

E EnqId_Initialize: local EnqId initialization o.k.

M Tue Aug 26 14:21:59 2014

M DIR_PUT=D:\SUM\abap

M Tue Aug 26 14:30:15 2014

M 26.08.2014 06:30:15.711 PID=6320, TID=576 SapTimer info. v1.119 SynchCount:0 , OwnerPid: 6336, ErrsCount: 0, SapTime-WindowsUtcTime=-792 millisec (max=-793), Nosync=16799 sec, SynchsPerDay=0.000000, MaxQpcTimeMinusWindowsTimeMismatch: +0 millisec, TotalTimeCorrection=+0 millisec, QpcTime-WindowsUtcTime=-792 millisec (*)

A UpdateProfile (new settings): off,krn_impl,(no dyn check),(no logging),(no stat err),(local generation),(no commit)

A UpdateProfile (new exceptions): (tmp_err),(home_err),(local_err)

A UpdateProfile (new version): 0

A ***GENER* Trace switched off ***

M SecAudit(rsauinit): WP attached to existing shared memory.

M SecAudit(RsauShmInit): addr of SHM for Audit.. = 0000000002FC0050

M SecAudit(RsauShmInit): addr of RSAUSHM........ = 0000000002FC1050

M SecAudit(RsauShmInit): addr of RSAUSLOTINFO... = 0000000002FC1660

M SecAudit(RsauShmInit): addr of RSAUSLOTS...... = 0000000002FC1670

E Tue Aug 26 14:55:59 2014

E Enqueue Info: enque/use_pfclock2 = FALSE

E Enqueue Info: row condense enabled

S Tue Aug 26 15:00:59 2014

S found spool memory service RSPO-ACTIONS at 000000001A11A3E0

M Tue Aug 26 15:18:08 2014

M Deactivate ASTAT hyper index locking

D Tue Aug 26 15:30:20 2014

D GuiStatus: table test

B Tue Aug 26 15:30:30 2014

B dbmyclu : info : my major identification is 167978501, minor one 0.

B dbmyclu : info : Time Reference is 1.12.2001 00:00:00h GMT.

B dbmyclu : info : my initial uuid is E42CF2D533F2E1F184A4D48564C66A00.

B dbmyclu : info : current optimistic cluster level: 3

B dbmyclu : info : pessimistic reads set to 2.

M Tue Aug 26 15:30:32 2014

M ThEMsgArrived: sysmsg_for_rfc = 0

A *GENER* request remote generation: SAPMSLIC.

B Tue Aug 26 15:30:33 2014

B dbdynpdb2: no VERSION column found in table DYNPSOURCE

D GuiStatus generation SAPMSLIC is not running

Y go to separate LUW generation ===> 20140826153033

Y GuiStatus generate: SAPMSLIC ENTRY

Y return from separate LUW <=== WP: 6 th_rc=0 OK

Y go to separate LUW generation ===> 20140826153033

Y GuiStatus generate texts: SAPMSLIC E

Y return from separate LUW <=== WP: 6 th_rc=0 OK

Y go to separate LUW generation ===> 20140826153033

Y GuiStatus update texts: SAPMSLIC E

Y return from separate LUW <=== WP: 6 th_rc=0 OK

Y go to separate LUW generation ===> 20140826153033

Y GuiStatus status update - dyn text unused: SAPMSLIC ENTRY

Y return from separate LUW <=== WP: 6 th_rc=0 OK

Y Tue Aug 26 15:31:07 2014

Y go to separate LUW generation ===> 20140826153107

Y GuiStatus status update - dyn text unused: SAPMSLIC INSTALL

Y return from separate LUW <=== WP: 5 th_rc=0 OK

D Tue Aug 26 16:19:32 2014

D GuiStatus generation SAPLSLI1 is not running

Y go to separate LUW generation ===> 20140826161932

Y GuiStatus generate: SAPLSLI1 STATUS_0100

Y return from separate LUW <=== WP: 6 th_rc=0 OK

Y go to separate LUW generation ===> 20140826161932

Y GuiStatus generate texts: SAPLSLI1 E

Y return from separate LUW <=== WP: 6 th_rc=0 OK

Y go to separate LUW generation ===> 20140826161932

Y GuiStatus update texts: SAPLSLI1 E

Y return from separate LUW <=== WP: 6 th_rc=0 OK

Y go to separate LUW generation ===> 20140826161932

Y GuiStatus status update - dyn text unused: SAPLSLI1 STATUS_0100

Y return from separate LUW <=== WP: 6 th_rc=0 OK

C Tue Aug 26 16:32:23 2014

C Thread ID:576

C Thank You for using the SLODBC-interface

C Using dynamic link library 'E:\usr\sap\PMS\DVEBMGS00\exe\dbmssslib.dll'

C dbmssslib.dll patch info

C SAP patchlevel 0

C SAP patchno 114

C Last MSSQL DBSL patchlevel 0

C Last MSSQL DBSL patchno 110

C Last MSSQL DBSL patchcomment Workprocess exit in DSQL/ADBC (1641238)

C ODBC Driver chosen: SQL Server Native Client 10.0 native

C Network connection used from MPICSOLMANRTR to MPICSOLMANRTR\PMS using tcp:MPICSOLMANRTR\PMS

C Driver: sqlncli10.dll Driver release: 10.50.2769

C GetDbRelease: 10.50.2769.00

C GetDbRelease: Got DB release numbers (10,50,2769,0)

B Connection 1 opened (DBSL handle 1)

A *GENER* request remote generation: SAPLSUGF.

A Tue Aug 26 16:32:25 2014

A *GENER* starting inline generation: RDDPURI2 (reason: explicit generation).

A Tue Aug 26 16:32:27 2014

A *GENER* starting remote generation: SAPLUPGLUW (requested by W13).

A Tue Aug 26 16:32:28 2014

A *GENER* starting remote generation: SAPLSDB6 (requested by W13).

B Tue Aug 26 16:50:59 2014

B Disconnected from connection 1, con_da={R/3*DDFTX,1}

A Tue Aug 26 16:56:12 2014

A *GENER* starting remote generation: SAPLSDB6 (requested by W13).

A Tue Aug 26 16:56:22 2014

A *GENER* starting inline generation: RSUPGINIT (reason: explicit generation).

C Tue Aug 26 16:56:27 2014

C Thread ID:576

C Thank You for using the SLODBC-interface

C Using dynamic link library 'E:\usr\sap\PMS\DVEBMGS00\exe\dbmssslib.dll'

C dbmssslib.dll patch info

C SAP patchlevel 0

C SAP patchno 114

C Last MSSQL DBSL patchlevel 0

C Last MSSQL DBSL patchno 110

C Last MSSQL DBSL patchcomment Workprocess exit in DSQL/ADBC (1641238)

C ODBC Driver chosen: SQL Server Native Client 10.0 native

C Network connection used from MPICSOLMANRTR to MPICSOLMANRTR\PMS using tcp:MPICSOLMANRTR\PMS

C Driver: sqlncli10.dll Driver release: 10.50.2769

C GetDbRelease: 10.50.2769.00

C GetDbRelease: Got DB release numbers (10,50,2769,0)

B Connection 1 opened (DBSL handle 1)

A *GENER* request remote generation: SAPLSUGM.

A *GENER* request remote generation: SAPLSPDA.

A Tue Aug 26 16:56:40 2014

A *GENER* request remote generation: SAPLSUNP.

A Tue Aug 26 16:58:22 2014

A *GENER* request remote generation: CL_OCS_SETTINGS===============CP.

B Tue Aug 26 17:16:00 2014

B Disconnected from connection 1, con_da={R/3*DDFTX,13}

C Tue Aug 26 17:35:45 2014

C Thread ID:576

C Thank You for using the SLODBC-interface

C Using dynamic link library 'E:\usr\sap\PMS\DVEBMGS00\exe\dbmssslib.dll'

C dbmssslib.dll patch info

C SAP patchlevel 0

C SAP patchno 114

C Last MSSQL DBSL patchlevel 0

C Last MSSQL DBSL patchno 110

C Last MSSQL DBSL patchcomment Workprocess exit in DSQL/ADBC (1641238)

C ODBC Driver chosen: SQL Server Native Client 10.0 native

C Network connection used from MPICSOLMANRTR to MPICSOLMANRTR\PMS using tcp:MPICSOLMANRTR\PMS

C Driver: sqlncli10.dll Driver release: 10.50.2769

C GetDbRelease: 10.50.2769.00

C GetDbRelease: Got DB release numbers (10,50,2769,0)

B Connection 1 opened (DBSL handle 1)

A *GENER* request remote generation: SAPLSUGY.

B Tue Aug 26 17:50:59 2014

B Disconnected from connection 1, con_da={R/3*DDFTX,15}

A Wed Aug 27 11:10:41 2014

A *GENER* request remote generation: RSM04000_ALV.

C Wed Aug 27 11:10:42 2014

C Thread ID:576

C Thank You for using the SLODBC-interface

C Using dynamic link library 'E:\usr\sap\PMS\DVEBMGS00\exe\dbmssslib.dll'

C dbmssslib.dll patch info

C SAP patchlevel 0

C SAP patchno 114

C Last MSSQL DBSL patchlevel 0

C Last MSSQL DBSL patchno 110

C Last MSSQL DBSL patchcomment Workprocess exit in DSQL/ADBC (1641238)

C ODBC Driver chosen: SQL Server Native Client 10.0 native

C Network connection used from MPICSOLMANRTR to MPICSOLMANRTR\PMS using tcp:MPICSOLMANRTR\PMS

C Driver: sqlncli10.dll Driver release: 10.50.2769

C GetDbRelease: 10.50.2769.00

C GetDbRelease: Got DB release numbers (10,50,2769,0)

B Connection 1 opened (DBSL handle 1)

D Wed Aug 27 11:10:44 2014

D GuiStatus generation RSM04000_ALV is not running

Y go to separate LUW generation ===> 20140827111044

Y GuiStatus generate: RSM04000_ALV STANDARD

Y return from separate LUW <=== WP: 8 th_rc=0 OK

Y go to separate LUW generation ===> 20140827111044

Y GuiStatus generate texts: RSM04000_ALV E

Y return from separate LUW <=== WP: 8 th_rc=0 OK

Y go to separate LUW generation ===> 20140827111044

Y GuiStatus update texts: RSM04000_ALV E

Y return from separate LUW <=== WP: 8 th_rc=0 OK

Y go to separate LUW generation ===> 20140827111044

Y GuiStatus status update - dyn text unused: RSM04000_ALV STANDARD

Y return from separate LUW <=== WP: 8 th_rc=0 OK

Y Wed Aug 27 11:13:26 2014

Y ===> running separate LUW generation: 20140827111326

Y ===> requesting WP: 8

D GuiStatus generate status prog >RDDM0001< status >INITIAL_SCREEN< ts >20140827031326,228<

Y ===> running separate LUW generation: 20140827111326

Y ===> requesting WP: 8

D GuiStatus generate texts prog >RDDM0001< ts >20140827031326,280<

Y ===> running separate LUW generation: 20140827111326

Y ===> requesting WP: 8

D GuiStatus update texts prog >RDDM0001< ts >20140827031326,301<

D GuiStatus store texts prog >RDDM0001< ts >20140827031326,301<

Y ===> running separate LUW generation: 20140827111326

Y ===> requesting WP: 8

D GuiStatus update status prog >RDDM0001< status >INITIAL_SCREEN< ts >20140827031326,309<

D dynamic text state >W<

D GuiStatus store status prog >RDDM0001< status >INITIAL_SCREEN< ts >20140827031326,310<

A Wed Aug 27 11:13:28 2014

A *GENER* starting remote generation: %_CSTRHI (requested by W8).

A *GENER* starting remote generation: %_CTRSEL (requested by W8).

A Wed Aug 27 11:13:29 2014

A *GENER* starting remote generation: %_CSYM (requested by W8).

Y ===> running separate LUW generation: 20140827111329

Y ===> requesting WP: 8

D GuiStatus generate status prog >SAPLSTRH< status >TDR_FULL< ts >20140827031329,179<

Y ===> running separate LUW generation: 20140827111329

Y ===> requesting WP: 8

D GuiStatus generate texts prog >SAPLSTRH< ts >20140827031329,368<

Y ===> running separate LUW generation: 20140827111329

Y ===> requesting WP: 8

D GuiStatus update texts prog >SAPLSTRH< ts >20140827031329,427<

D GuiStatus store texts prog >SAPLSTRH< ts >20140827031329,428<

Y ===> running separate LUW generation: 20140827111329

Y ===> requesting WP: 8

D GuiStatus update status prog >SAPLSTRH< status >TDR_FULL< ts >20140827031329,437<

D dynamic text state >W<

D GuiStatus store status prog >SAPLSTRH< status >TDR_FULL< ts >20140827031329,438<

A Wed Aug 27 11:13:51 2014

A *GENER* starting remote generation: CL_PROXY_METADATA=============CP (requested by W8).

A Wed Aug 27 11:13:52 2014

A *GENER* starting remote generation: CL_PROXY======================CP (requested by W8).

B Wed Aug 27 11:30:59 2014

B Disconnected from connection 1, con_da={R/3*DDFTX,23}

B Wed Aug 27 11:47:23 2014

B RECONNECT: rsdb/reco_trials: 3

B RECONNECT: rsdb/reco_sleep_time: 5

B RECONNECT: rsdb/reco_sync_all_server: OFF

B ***LOG BV4=> reconnect state is set for the work process [dblink 1985]

B ***LOG BYY=> work process left reconnect status [dblink 1986]

M ThHdlReconnect: reconnect o.k.

B *** ERROR => dbsync[check_sync_interval]: 384 seconds passed since last synchronisation

last sync: 20140827114059, now: 20140827114723

[dbsync.c 3972]

B {root-id=D48564C66A001ED48BB39B43DFB5A4A4}_{conn-id=00000000000000000000000000000000}_0

B ***LOG BS5=> Buffer synchronisation has not been called for 384 seconds [dbsync 3974]

Thank you!

Regards,

You have issues at the DBCLONE phase and I don't understand what has a thread related to Shadow Import got to do here.

Is the main system up and running ?

First make sure that the main system is up and running.

As you are on MSSQL make sure the log area is not used up.

Regards

Hi Reagan,

Yes having error on phase DBCLONE in SUM. And I can't login to the GUI because of the status of the disp+work.

The log drive is also not full and has more space.

How can we pass that phase?

Thank you!

Regards,

Hi RB,

What was related to the error that was pasted not on the stage where the error occurred.

It was for RFC_TIMEOUT. Perhaps, just to show what to do in such cases - to check your system is up and running.

Error Message: RFC login to system ERS ashost NHCD04 nr 04 gwhost NHCD04 gwservice sapgw04 failed with code 8 key RFC_TIMEOUT: Timeout while opening a RFC connection

Regards,

Divyanshu

Hi Divyanshu,

What should we do to resolve this phase? Since i cannot login to the GUI.

Thank you!

Regards,

Hi AJ,

1st check MSSQL logs for any issue.

If all other things are fine and sql logs are fine, then

1st do a restart of your system to free up memory for buffersync problems.

If above is not working, then

Try to increase the value of profile parameter rdisp/bufreftime.

Then restart you system.

P.S. This parameter is used for "Refresh Interval in Distributed Systems", not sure if this supports in your case.

1639615 - Buffer synchronization: System log message BS5

Regards,

Divyanshu

Hi Divyanshu,

I have restarted the system and it went smoothly already.

I encountered again another error. Please see attached screenshot.

I have already allowed the authorization of SAPService<SID> and <SID>adm on all folders.

What should i do?

Thank you!

Regards,

Hi AJ,

I request you to close this thread and start this issue in a new thread with relevant logs.

I hope you understand my concern, it's bit difficult for us and not a good practice.

For above, after giving the rights, have you re-started SUM again. ?

Regards,

Divyanshu

please do the following

go to following directory

/SUM/sdt/param

and in file - jump_config.txt

change the following value

/sapstartsrv/httpsconnection to false

repeat the phase .

all t the best

Regards

Dishant

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Hi Dishant,

Still got the same error after changing the value in param folder.

Please let us know what should be done next.

Thank you!

Regards,
AJ

can you try the same with older version of SAP SUM

as i can see is you are using newer version of SAP SUM 1.0.11.2

i request you to please use the older version .

please clean whole SUM directory .

i think SUM 1.0.9 is stable . please try upgrading with the same

and let me know if you are still facing the error.

in 9 also if you face the same error then please do change the parameter as i have suggested earlier.

all the best

Regards

Dishant.

Hi Joyce,

Please follow SCN thread

for similar issue.

Regards,

Gaurav

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SUM Update Error on Solution Manager

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