SUM SP19: Password for 'sapsso' does not work, please reenter

[manelli]

Hi Experts,

I try to update the system using SUM tool in the environment:

Windows Server 2012 and Sybase ASE 16.0.02.05

I got this error in the PREP_INIT/DBQUERY_PRE phase:

I attached the files log from ..SUM\abap\log

error-log.txt

Any Idea?

Thanks

Regards

M.

error-log.txt

[manelli]

Hi all,

I solved the problem with this workaround:

In the directory X:\usr\sap\<SID>\SUM\Abap\bin_749 I have renamed the file dbsybslib.dll in dbsybslib.dll.OLD and then I have copied the same file from the directory X:\usr\sap\<SID>\SUM\Abap\exe.

After that the problem is solved.

Bye

Moreno

[Former Member]

Excellent, thank!

[ttl2165]

Execute the following command as user <sid>adm from the command prompt:

rsecssfx list

Check the listed output for the following entries:
DB_CONNECT/SYB/SSODB_USER
DB_CONNECT/SYB/SSODB_PASSWORD

Execute below commands with sidadm:

rsecssfx put DB_CONNECT/SYB/SSODB_USER sapsso -plain
rsecssfx put DB_CONNECT/SYB/SSODB_PASSWORD <password>

rsecssfx put DB_CONNECT/SYB/SADB_USER sapsa -plain

rsecssfx put DB_CONNECT/SYB/SADB_PASSWORD <Password>

[Former Member]

Hi all,

This note 2463474 version 3, have no resolution to the issue, at least for Windows Server. The workaround Solution is not applicable to Windows Systems:

The note say:

"Go to SMP -> Support Packages and Patches -> By Category -> Additional Components -> SAP KERNEL -> SAP KERNEL 64 BIT UNICODE -> SAP KERNEL 7.49 64-BIT UNICODE -> SAP ASE

2.) Download Stack Kernel Archive (e.g for Linux SAPEXEDB_200-70001668.SAR) dependent on your OS

3.) Unsar the archive in a temporary folder and copy the dbsl only to <SUMDIR>\abap\bin_749

4.) Make sure that the file is owned by <sid>adm

5.) Restart SUM"

the result is the same result of the root cause.

But for Windows don`t exist dbsl file inside Stack Kernel Archive for Windows.

This resolution/note is not working properly for Windows.

We are waiting a real resulution of it.

Regards,

Bruno Ricciardi

[former_member241530]

Hi,
Note 2463474 - SUM PREP_INPUT/DBQUERY_PRE error: Password for 'sapsso' does not work - SAP ASE for Business Suite

[KITSA]

Dear Moreno Anelli

Please do not be another self centered admin who does not share information with the community.

Please post the solution.

[CliveWard2]

Does anyone have the solution for this please? I've checked the SUM SP19 and ASE specific note. And I've tried switching off

net password encryption reqd

Still getting the same error.

[Former Member]

Hi,

I am also facing same issue , can you please tell me solution.

Thanks,

Susmit

[former_member262255]

Hi ,

The below issue is resolved , please tell me the solution.

Thanks

Kiran.GVL