SUM SP19: Password for 'sapsso' does not work, please reenter

[manelli]

Hi Experts,

I try to update the system using SUM tool in the environment:

Windows Server 2012 and Sybase ASE 16.0.02.05

I got this error in the PREP_INIT/DBQUERY_PRE phase:

I attached the files log from ..SUM\abap\log

error-log.txt

Any Idea?

Thanks

Regards

M.

[manelli]

Hi all,

I solved the problem with this workaround:

In the directory X:\usr\sap\<SID>\SUM\Abap\bin_749 I have renamed the file dbsybslib.dll in dbsybslib.dll.OLD and then I have copied the same file from the directory X:\usr\sap\<SID>\SUM\Abap\exe.

After that the problem is solved.

Bye

Moreno

[Former Member]

Excellent, thank!

[ttl2165]

Execute the following command as user <sid>adm from the command prompt:

rsecssfx list

Check the listed output for the following entries:
DB_CONNECT/SYB/SSODB_USER
DB_CONNECT/SYB/SSODB_PASSWORD

Execute below commands with sidadm:

rsecssfx put DB_CONNECT/SYB/SSODB_USER sapsso -plain
rsecssfx put DB_CONNECT/SYB/SSODB_PASSWORD <password>

rsecssfx put DB_CONNECT/SYB/SADB_USER sapsa -plain

rsecssfx put DB_CONNECT/SYB/SADB_PASSWORD <Password>