SUM SP19: Password for 'sapsso' does not work, please reenter

[manelli]

Hi Experts,

I try to update the system using SUM tool in the environment:

Windows Server 2012 and Sybase ASE 16.0.02.05

I got this error in the PREP_INIT/DBQUERY_PRE phase:

I attached the files log from ..SUM\abap\log

error-log.txt

Any Idea?

Thanks

Regards

M.

error-log.txt

[Former Member]

Hi all,

This note 2463474 version 3, have no resolution to the issue, at least for Windows Server. The workaround Solution is not applicable to Windows Systems:

The note say:

"Go to SMP -> Support Packages and Patches -> By Category -> Additional Components -> SAP KERNEL -> SAP KERNEL 64 BIT UNICODE -> SAP KERNEL 7.49 64-BIT UNICODE -> SAP ASE

2.) Download Stack Kernel Archive (e.g for Linux SAPEXEDB_200-70001668.SAR) dependent on your OS

3.) Unsar the archive in a temporary folder and copy the dbsl only to <SUMDIR>\abap\bin_749

4.) Make sure that the file is owned by <sid>adm

5.) Restart SUM"

the result is the same result of the root cause.

But for Windows don`t exist dbsl file inside Stack Kernel Archive for Windows.

This resolution/note is not working properly for Windows.

We are waiting a real resulution of it.

Regards,

Bruno Ricciardi