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Subscription Failed Error for SAP Build Work Zone in BTP Trial Account

3,309

I am currently working with SAP Build Work Zone, standard edition, in my BTP trial account. However, I've encountered a "Subscription Failed" error while attempting to subscribe to this application. The error message indicates that I need to link an Identity Authentication tenant to the subaccount with the "Establish Trust" option. I've attempted to subscribe multiple times, but the issue persists. I would appreciate your guidance on how to resolve this error. Thank you for your assistance!

Accepted Solutions (0)

Answers (3)

Answers (3)

DamienPejcev
Explorer

I was able to resolve this issue by utilizing the SAP Build Apps booster, which automatically establishes the necessary trust without requiring access to the Security → Trust Configuration. It then proceeds to subscribe to the Work Zone Standard edition, enabling it to function as expected.

Chahat
Explorer
0 Likes
thanks, i was able to see sap build work zone in my Instances and Subscriptions
Anubhav222
Newcomer

Hello Priyanka,

Please check the solution here:

https://youtu.be/3wj7WdsUsyM

Cheers,

Anubhav.

josuestrd
Explorer
0 Likes

thanks for the video, follow the steps but in my trial account Security > Trust Configuration is missing, any thoughts?

josuestrd_0-1745332993251.png

SAP Build Work Zone, standard edition 

remi-kaimal
Explorer
0 Likes


"Subscription Failed" error in SAP Build Work Zone, standard edition, often occurs when
1) the Identity Authentication (IAS) tenant is not properly linked to your subaccount
=or=
2) The trust is not established 
Navigate to your subaccount in the SAP BTP cockpit->
"Security" section, select "Trust Configuration."->Click on "Establish Trust"remikaimal_0-1744495285923.png
==other reasons / check lists==
3) Check Entitlements

remikaimal_1-1744495544747.png

make sure that entitlements for SAP Build Work Zone, standard edition, are correctly assigned
To make sure every step is saved... 
Clear cache cookies, refresh SAP BTP cockpit and try subscribing to SAP Build Work Zone, standard edition, again. This should fix the issue! 
Cheers

josuestrd
Explorer
Security > Trust Configuration option dont appear in trial account, any thoughts?
DamienPejcev
Explorer
0 Likes
Hello remi, unfortunately the Trust Configuration option in the Security section is missing for me, i'm on US AWS trial