Status of sapwebdispatcher yellow after kernel upgrade

[Former Member]

Dear experts,

After I made the upgrade of the kernel sap from 742 to 749 the system shows some errors:

When I run the disp+work in a server I have the next log:

pXXXXXXXsap1:utdadm 2> disp+work
disp+work=>sapparam(1c): No Profile used.
disp+work=>sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline

--------------------
disp+work information
--------------------

kernel release 749

kernel make variant 749_REL

compiled on AIX 1 6 00F79A424C00 use-pr20161008 for rs6000_64

compiled for 64 BIT

compilation mode UNICODE

compile time Oct 8 2016 15:41:45

Tue Dec 11 16:57:24 2018
Loading DB library '/usr/sap/XXX/SYS/exe/run/dbhdbslib.so' ...

Tue Dec 11 16:57:25 2018
Library '/usr/sap/XXX/SYS/exe/run/dbhdbslib.so' loaded
Version of '/usr/sapXXX/SYS/exe/run/dbhdbslib.so' is "749.05", patchlevel (0.15)

update level 0

patch number 17

source id 0.017

RKS compatibility level 0

---------------------
supported environment
---------------------

database (SAP, table SVERS) 740
750
751
765

operating system
AIX 1 6
AIX 1 7
AIX 2 7

pXXXXXXXXsap1:utdadm 3> R3trans -d log
This is R3trans version 6.25 (release 749 - 28.09.16 - 20:16:05).
unicode enabled version
R3trans finished (0000).

Also in the MMC the status of the sapwebdisp is "Running but status info unavailable" and when I try to start the system from the MMC just the central instance ASCS00 start

I have the HANA database in a independent linux ppc64 system but I just made the changes in the central instance ASCS00 and the app in AIX and linux x86 systems

[raquel_gomez]

Hi Juan,

Which is your patche level on the 749 Kernel release version? Based on the trace, system is running on 749 PL17.

See Note #2525533 - Message 'no profile used' for disp+work -V
This message is suppressed in the kernel patch level defined in this SAP Note.

You mentioned <<Also in the MMC the status of the sapwebdisp is "Running but status info unavailable">>.
Please confirm if is the status of the disp+work the one which is showing YELLOW status. sapwebdisp belongs to WebDispatcher; not to Dispatcher process.
- In case 'sapwebdisp' is the one showing YELLOW status, see KBA #1907038 - SAP Webdispatcher in status Yellow
- In case 'disp+work' is the one showing YELLOW status, provide dev_disp trace file.

Thank you,
Raquel

[S_Sriram]

Hi Juna.

Could you share the full log of dev_disp

Regards