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Start Mining for Incident to Resolution in ServiceNow

FabioSanchez
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I've been experiencing some problems connecting ServiceNow and Signavio Process Intelligence during pipeline creation. Data transformation and loading are rejected due to connector issues originating from the "System_Audit" and "Problem" tables. The first table always shows errors after excessive extraction time, and the second shows errors extracting the "category" and "reopen_count" columns, which are not available for selection during the data extraction process. Has anyone else worked with this integration and encountered similar problems?

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