SQL Anywhere 12 stop service

[eric_verhorstert]

To stop a service we use the command "dbsvc.exe -x <name>".

In some cases the service won't stop (we checked after 4 hours).

Users can't log in anymore and in Windows we see that the service is trying to stop.

What exactly happens with users logged in when we try to stop the service?

Any other ideas what can cause this behaviour?

Thanks

[jeff_albion]

Hi Eric,

It was possible for cancelled intra-query tasks to have internal tasks that never shut down and that oustanding internal task would then prevent the server shutdown.

The intra-query parallelism issue should now be resolved as of CR #662248 in 12.0.1.4062 (there was also an adidtional fix in CR #762616 in 12.0.1.4105, but this was related to crashing).

Which build of SQL Anywhere 12 are you using?

Regards,

Jeff Albion

SAP Active Global Support

[eric_verhorstert]

Thanks,

We are using build 12.0.1.3797.

We will try if build 4105 will solve this.

Regards,

Eric