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Solution Manager - Charms and service desk

Former Member
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98

Dear Expert,

i am new in solution manger and my boss is asking to me to implement the charms and service desk and also telling me to provide the training of users about the service desk and charms.

So kindly provide me help .

Regards'

Shiv

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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Hi,

Additionally, if you are planning with SolMan 7.1 - check official CHARM Guide:

https://websmp206.sap-ag.de/~sapidb/011000358700001056012011E.PDF

Regards,

Srikishan

MaheshKumar
Contributor
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Former Member
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Hi Mahesh,

after charms configuration, whatever authorization we can provide of solution manager users. such those users can be use change request management.

MaheshKumar
Contributor
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Hi Shiv,

Following are standard roles provided by sap

SAP_CHANGEMAN_ADMINSAP Change Manager Administration Authorization
SAP_CHANGEMAN_DEVELOPERSAP Change Manager Developer
SAP_CHANGEMAN_OPERATORSAP Change Manager IT Operator
SAP_CHANGEMAN_PROJECTASSISTANTSAP Change Manager Project Assistant
SAP_CHANGEMAN_PROJECTLEADSAP Change Manager Project Lead
SAP_CHANGEMGMT_ADMIN
SAP_CHANGEMGMT_CREATERole for Change Management Creator
SAP_CHANGEMGMT_DISPLAYRole for Change Management Display User
SAP_CHANGEMGMT_PROCESSRole for Change Management Processor
Former Member
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Hi Mahesh,

i have done the configuration of charms could you tell me how configure of portal in solman for charms.

Regards Shiv