Soldoc issue with search by file content

[Anomaly_7]

Hi all. We have a problem with search in soldoc. We uploaded two .docx files in soldoc. There is no any transaction code in name or description. But we have t-code in file content. When we try to search files by t-code we have only one document in results. What’s wrong may be with second? 

[Vera_Jiang88]

We helped you to accept the answer, since there were no updates after 7 days.

[Vera_Jiang88 · Accepted solution]

Dear Customer， 

There could be a few potential reasons why the second document is not appearing in the search results when using a t-code. Here are a few things to consider:

- Check the file format: Make sure the second .docx file is not corrupted or saved in a different format that is not compatible with the search function.
- File indexing: It's possible that the soldoc system has not fully indexed the content of the second document, which could be affecting the search results. You may need to wait for the system to fully process the content before it can be properly searched.
- Content visibility: Ensure that the content of the second document is not restricted in any way that would prevent it from appearing in search results. This could be due to permissions settings or other access restrictions.

Best regards,
Vera Jiang