socketFactory is null

[bhalchandraswcg]

Hi,

I am trying to create user in Okta's preview account using REST API. However, I receive SocketException: connection reset error.

As suggested in answer to REST receiver adapter with HTTPS url, I have imported three certificates downloaded from Okta Preview's website into TrustedCAs. However, the same error happens.

Note that the same API works successfully from Postman.

Kind regards,

Bala

[anupam_ghosh2 · Accepted solution]

Hi Bhalchandra,

You need to check if the data sent through REST adapter in PI is reaching the target server port or not.

There may be firewall issues and network team will help you with logs on where the data packet is getting missed.

This is because the same is working through Postman.

Regards

Anupam