SLD Data Supplier to to SAP's Support Backbone, for AS Java, through a Web Prox

[benoit-schmid]

Good Afternoon,

I would like to configure SLD Data Supplier to Directly Send Data to SAP's Support Backbone as documented in SAP Note 2855951, for ADS Servers (AS Java).

Our AS Java Servers can not connect directly to the Internet.
It has to use a Web Proxy to create a outgoing HTTP connection to supply.landscape.services.sap.

Note 2855951 does note explain how to proceed to configure a web proxy.
It describes the configuration through a proxy only for an AS ABAP.

Could you you tell me how I could configure a web proxy for this SLD configuration ?

For an AS ABAP, it is also possible to use a SAP Router instead of a web proxy.
Is it also possible to configure the SLD of my AS Java to use a SAP router instead of Web Proxy?

Have a nice day.

[john_p_grimes]

Hi!

I see you've added the "SAP Cloud ALM" tag to this post. However, none of what you've written about seems familiar to me and the SAP Cloud ALM Product. Is there a more appropriate product tag that you could add to the post, so it gets attention from the right people? Using the correct tags is the best way to get the attention of people with the relevant expertise.

Thanks and regards,
John

[benoit-schmid]

Good Morning,

If you migrate to SAP Cloud ALM, you need to configure your On Premise server to SLD Data Supplier to Directly Send Data to SAP's Support Backbone because you can not send it to Solman LMDB anymore.

Anyone who migrate from Solman to SAP Cloud ALM has to perform SLD Data Supplier changes.

As my question concerns the migration to SAP Cloud ALM, I have used the Tag SAP Cloud ALM.

Have a nice day.

[Vera_Jiang]

Dear Customer, 

It seems no existing official information contains how to support the JAVA data push by router or proxy. I will check this question with DEV support and give you the definite answer. 

BTW, there is a workaround to upload the JAVA system info to Maintenance Planner and SAP Portal manually. 

2287046 - How to Generate the System Info XML and upload to Maintenance Planner
2293050 - SUM: Generating a System Information XML File for use with SAP Maintenance Planner

Best regards,
Vera Jiang

[Vera_Jiang]

Dear Customer, Unfortunately, setting a proxy only for the SLD_DataSupplier destination is not supported, as it is not part of the implementation by design. Best regards, Vera Jiang