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Signavio Partner system not accessible

eBa
Discoverer
0 Kudos

Hi,

I have been using Signavio Partner system for our inhouse training.

However since today morning I am not able to log in with PartnerUser and the password.

I receive Error: Sorry we could not authenticate you. Try again.

The same error for all of my colleagues.

Is the service not available or some changes with used IR or password, please?

Kind regards, Erja

Accepted Solutions (0)

Answers (1)

Answers (1)

shreenithnaik
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi erja.barlow

Thank you for your question.
Some security mechanism must have changed your user password. Our demo team can assist you in setting up a password for the time being.

For that, please create a ticket in SAP for Me as we can't share relevant data needed for that with you here.

In case you haven't done this before, please find a detailed description on how to open a ticket in SAP for Me in our SAP Signavio Onboarding Resource Center - Support & Community - How to open a SAP Signavio Case. And then Login to SAP for Me with your S-User ID and password.

Hope this helps. 🙂