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sam-chambers
Explorer
1,004

Hi. How can I get a report showing the last time users accessed Signavio?

Accepted Solutions (1)

Accepted Solutions (1)

kantricedorse
Product and Topic Expert
Product and Topic Expert
0 Kudos

Good day Qanda,

In response to your follow up question, the report needs to be activated because of the reading out of private data of the users.  If you would like to request the report, you can contact your Customer Success Manager, or you can create a support case and ask for (Feature Request or API).  You may also ask for a consulting session, which is a paid service.

 

You can create a support case using SAP for Me (log in with S-User ID and password). 

You will need to select the specific SAP Signavio product / component as shared in the example below:

 

System: 

Search for SAP Signavio  

 

Product Area: 

SAP Signavio Process Manager > SAP Signavio Process Manager 

 

Component: 

BPI (Business Process Intelligence) 

---  

BPI-PI (SAP Signavio Process Insights) or 

BPI-SIG (SAP Business Transformation Suite by SAP Signavio) – Product & Topic 

 

If you have additional questions in creating a support case, you can find more details in the SAP Signavio Onboarding Resource Center

 

Kind regards,

KantriceD

 

Answers (3)

Answers (3)

kantricedorse
Product and Topic Expert
Product and Topic Expert

Good day Sam-Chambers,

Thank you for sharing your inquiry on the SAP Community.  To obtain the report you are requesting, please contact your Customer Success Manager.  They will trigger a workflow that will activate the report in your workspace. 

Kind regards,

KantriceD 

sam-chambers
Explorer
0 Kudos
Thank you Kantrice!
tomas_koubek
Explorer
0 Kudos
Do you now why these reports are not activated by default ? Are there some other interesting reports which must be requested to be activated ?
Shawn
Explorer

Hello Sam,

As you have probably discovered, I do not believe this piece of information is available out-of-the-box. It would be very useful though. Unless someone else has a suggestion, perhaps you can submit a Feature Request with Signavio support to add it? As well, a submission through Customer Influence (other organizations can vote on your idea), may help support and get it implemented.

Regards,
Shawn

sam-chambers
Explorer
0 Kudos
Thank you Shawn. Good suggestion. I will submit a Feature Request!
ASIFKAMAL_1
Discoverer
0 Kudos

you can check using collaboration hub user management and also can verify using process manager --> setting --> manager user and access rights. This is the quickest way to verify user and licenses under category

sam-chambers
Explorer
0 Kudos
Thank you for your feedback. Actually, the report needs to be activated by SAP in order for Admininstrators to see individual user activity. SAP has made the necessary configuration and now I'm able to monitor that activity. Thanks!