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Services in CMC state failed when restarting the server

Active Participant
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Hi Guys:

We are currently having problems with restarting some servers  in CMC. everytime the Webintelligence server and connection Server is restarted, it gets failed. because of this, we generate error RWI 00200 in the Webintelligence reports.

we did a check on the reports in rich client it opens and generates the report.

is there a way to monitor and get the server up again?

I check the error 00200 and it states that sever returned an invalid or incorrect XML output. anyone knows how to fix this issue?



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Answers (2)

Answers (2)

Active Contributor
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Hi Oliver,

Please follow the below steps For Error: RWI 00200):


When attempting to open a Web Intelligence Report from the Java InfoView, an error message appears:

"The WebIntelligence server returned Invalid XML. Contact your Business Objects administrator . (Error: RWI 00200) (Error: INF)"

The report can be run by the Administrator user.

Why does this error occur and how do you resolve it?


This error occurs because the user or group that the user is a member of does not have proper rights set in the Central Management Console (CMC). Grant the rights for the user or group attempting to open the WebIntelligence Report by performing the following steps:

  • Logon to the CMC as an Administrator.
  • For the appropriate user or group, click BusinessObjects Enterprise Applications > Web Intelligence > Advanced.
  • For the right 'Log on to Web Intelligence and view this object in the CMC'click 'Explicitly Granted', and click 'OK'.

You can also refer SAP SNotes KBA "1220541 - Error:"The WebIntelligence server returned Invalid XML...RWI 00200)(Error: INF)""

Hope this will help you as well.



Active Contributor
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Hi Oliver,

Can we check the below.

1. Check whether your WebIntelligence Processing Server is up and running. If not restart it try.

2. You might not have appropriate rights For WebIntelligence application. You need to give access to the related group with appropriate rights.

     refer here