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SCP Trial Account: Our records indicate that your user does not have any accounts in this region

becksen
Participant
0 Kudos
1,296

I've tried to register a trial account. The message was I'm already registered.

When I access https://account.hanatrial.ondemand.com/

the authentification works with my S-User certificate. Unfortunately no accounts are available. SAP Support called and recommended to create a question here.

They told me that I'm authenticated with my S-User but for the trial a suffix "trial" is added to the user.

Has anybody had the same issue and could solve it?

Thanks.

Accepted Solutions (1)

Accepted Solutions (1)

former_member197689
Active Participant

Hi Timmy,

Your browser is caching your last login information. Please delete all your browser catching and trying again.

I have posted another solution on this thread. It might be helpful for you as well.

https://answers.sap.com/questions/194482/how-can-i-change-an-account.html

Thanks,

Jin

If this question is answered from your perspective, then please clicked on the “Accept” link to complete this question.

Answers (2)

Answers (2)

becksen
Participant
0 Kudos

Dear both, thanks for the reply.

I've deleted caches and now I'm able to use (Europe) Rot Trial. But I'm not convinced that this is the solution. Most probably the <s-user>trial was not existing.

Anyhow it works also with my s-user login.

Thanks and have a good weekend.

rohit_chowdhury17
Participant
0 Kudos

Hi Timmy ,

Can you please try with the email id used for registration instead of the S user id .

Regards

Rohit