Showing results for 
Search instead for 
Did you mean: 

SAP Support for suppliers on Ariba


Hi! I'd like to know how can suppliers on Ariba request support from SAP. Is there any steps I can follow?

Accepted Solutions (1)

Accepted Solutions (1)

0 Kudos

Hi Ruisa! Thanks for sharing your question. As a supplier on Ariba, the companies can request assistance over the phone or e-mail.  They just need to follow the steps described below.

  • Access
  • Click on the “?” icon, at the top right corner
  • Select “Support
  • Select “Contact us
  • Select “Register on SAP Business Network
  • Select “Something else
  • Select any of the options
  • Select “Create a Case
  • Fill the form to request assistance by phone or email.

You can also check the steps described above on the blog post with screenshots or YouTube video Supplier Launchpad: Introducing the New Help Centre - YouTube.

If you need any further guidance, the Customer Interaction Center is also available 24/7 to guide customers through this process. You can find their contact information according to your country here: SAP Support Worldwide Telephone Directory.

Answers (0)