on 2018 Sep 20 4:09 AM
Request clarification before answering.
How is your printer set up? Does it have the right styles. Once you download it - It no longer uses SAP to print. If you display it, then you aren't using the printer. What does it look like when you spool it?
There are some good answers when you search: sap smartform printer font. I really like this one.
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Hi Michell,
this issue sometime happen, not at all time. and when we re-print vai SP01, the form is OK.
I changed font form ARIAL to HELV and this issue was resolved. I don't know why we got this issue.
I think the printer cannot recognize the ARIAL font.
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