SAP Signavio AI units

[angelikifotika]

Hello,

we are currently using SAP Signavio Collaboration Hub & Process manager. We are examining to introduce the AI Units. From my understanding we need extra licences. How much does it cost und do we need to buy the AI units licenses for all our Process Manager licences or is it independant from our current process manager licenses?

Thanks & BR,
Angeliki

[Ndubuisi_PALMER · Accepted solution]

Dear Angelik

You're correct — SAP Signavio AI capabilities (such as Process Insights, Process Intelligence, or AI-Powered Recommendations) are provided through AI Units, and these require separate licensing from the standard Process Manager or Collaboration Hub licenses.

Key Points:

1. AI Units Are Licensed Separately

   • AI Units are not included in your existing Signavio Process Manager or Collaboration Hub licenses.
   • You need to purchase them separately via your SAP account executive.

2. License Model Is Usage-Based

   • AI Units are typically sold in bundles and are consumed based on the volume and type of AI analysis or processing (e.g., number of process insights, cases analyzed, etc.).
   • One AI Unit may equate to processing one document, one process instance, or one recommendation — depending on the use case.

3. No Need to License for All Process Manager Users

   • You do not need to buy AI units for every Process Manager license.
   • AI Units are independent of the number of users and are tied to the actual usage of AI features.
   • So only users engaging with AI-powered features will consume units.

4. Estimation and Purchase

   • SAP will assess your use case (e.g., how many processes you want to analyze, frequency, data volume).
   • Based on that, they will suggest an initial bundle (e.g., 10,000 AI Units) with a corresponding price.

5. Pricing

   • Exact cost per AI Unit is not publicly listed and depends on your region, SAP contract, and bundle size.
   • As a general reference, AI Unit pricing can range from a few cents to several euros per unit, depending on usage tier and scope.

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Next Steps

• Contact your SAP account manager or SAP Signavio customer success partner.
• Request a usage estimate and pricing model for AI Units based on your intended scenarios (e.g., process mining, variant analysis, benchmarking).
• Evaluate whether Signavio Process Intelligence or Signavio Process Insights is more aligned with your goals, as both use AI Units differently.

Best regards

[angelikifotika · Accepted solution]

Hello,

thanks for your prompt answer. 

we would like to use the AI Units in order to upload documents and translate/transform them into BPMN diagramms. It is called (Text-to-process function). Is this function available with the AI Units or do we need another type of licences or Signavio Module?

Thanks & BR,
Angeliki

[angelikifotika · Accepted solution]

Hello, thanks for your prompt & detailed answer. We would like to use the AI Units in order to upload documents and translate/transform them into BPMN diagramms. It is called (Text-to-process function). Is this function available with the AI Units or do we need another type of licences or Signavio Module? Thanks & BR, Angeliki

[NoorNaqvi97 · Accepted solution]

The AI assisted process modeler: text to process feature allows you to convert free text into BPMN diagrams and is using AI units as well.