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SAP Screen Personas Installation

ThomasSlack27
Explorer
0 Likes
592

We have been working towards installing the screen personas add-on in one of our sandbox environments for exploration and demo purposes. 

When our basis team did the original installation, it seems like they did not install the correct support pack versions, so now when I look at the installed product versions, it just has SP00 listed. I noticed this when I first tried accessing the /personas/admin screen and the UI looked really outdated.

ThomasSlack27_0-1747319459272.pngThomasSlack27_1-1747319503921.png

What is the best approach for getting this up-to-date? Can we just use the SPAM/SAINT process to install all of the support packs up to SP19?

Our basis team also provided us this error they encountered when attempting to continue that process:

ThomasSlack27_2-1747319656436.png

Appreciate any feedback or guidance on how to proceed.

 

Accepted Solutions (1)

Accepted Solutions (1)

Tamas_Hoznek
Product and Topic Expert
Product and Topic Expert
0 Likes

It would be recommended to use SUM / Maintenance Planner to do the upgrade, but yes, you can do this via SPAM and install all the missing support packages. Be sure to also include the ACP called PERSONAS==300 in the queue, to avoid potential problems during the process.

Once done, implement all the Personas notes according to the Health Check and you'll be good to go.

Answers (0)