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sap S/4HANA SERVICE - REQUEST MANAGEMENT

basavarajj
Newcomer
0 Kudos
430

Hi All,

I am trying to create a PM notification from a service request in SAP s/4hana but unable to find that functionality.

Fiori app --> "search service requests".

Please let me know if there is an option to create notifications from a service request (like a follow-up or automatic creation by configuring in SPRO) as per S/4HANA service 2023 latest release as it is needed in my scenario.

Thanks.

SAP S/4HANA Cloud Public Edition Service

Fancy_Zou
Product and Topic Expert
Product and Topic Expert
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Hi

A quick question: Are you asking for features in Private Cloud or Public Cloud? "2023" is supposed to be the version of private cloud.

Best Regards,
Fancy

DeanMG
Explorer
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Hi Nivritti,

Can you explain your scenario?
In S/4HANA Service, the Service Request effectively replaces the PM Notification. So I am interested to know a bit more about the scenario to see if other options are available.

Cheers,

Dean

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DequanXu
Product and Topic Expert
Product and Topic Expert
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Hello,

This function is not available in standard functions.

Warm regards,

Dequan Xu

Nivritti
Explorer
0 Kudos

Hi Dequan
Thank you for your response.

In that case. please let me know the significance of T-code IW56 wherein we have an option to create a service notification: service request ?

Here, what do you think would be the T-code for service request?

Nivritti
Explorer
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Hi Dequan, Thank you for your response.
Nivritti
Explorer
0 Kudos
Hi Dequan Thank you for your response. In that case. please let me know the significance of T-code IW56 wherein we have an option to create a service notification: service request ? Here, what do you think would be the T-code for service request?