SAP S/4 HANA Cloud - Return order Document flow

[SAP_TECH2020]

Hi Experts,

In SAP S/4 Hana Cloud, creating the return order from VA01. After creation of return order, delivery created automatically. after delivery doing the PGR and inspection manually, then In-House repair created automatically. after in-house repair perform precheck repair quotation, repair order,  repair conformation and billing details creates one after another.

so, could you please suggest released view for complete cycle.

Thanks in Advance..!

[DequanXu]

Hello,

In the new release in 2502, there is enhanced capability in Manage Customer Returns - Version 2. You will see a document flow for the returns.

Best regards,

Dequan Xu