The answer can be find in this blog:
https://community.sap.com/t5/enterprise-resource-planning-blogs-by-sap/availability-of-sap-readiness...
It is important to follow the 5 Steps:
How to start?
To set up and run SAP Readiness Check for SAP Cloud ALM, the user needs to perform the subsequent steps:
1. Follow the instructions in SAP Note 3236443 – SAP Readiness Check for SAP Cloud ALM to install the check framework and transport the changes into the target system, such as the productive client of the production system.
For useful transactional data and history, we recommend running SAP Readiness Check for SAP Cloud ALM on the production system and client. The SAP Note provides detailed and technical information about how to set up and run the analysis.
2. Run program /SDF/ RC_ALM_COLLECT_DATA via transaction SA38 or SE38 to initialize the data collectors.
The analysis is scheduled as a background job to avoid timeout issues. The runtime of the data collectors depends on many factors, like server size and setup, data volumes, and component usage. Therefore, it is difficult to predict the runtime.
3. Once the analysis has finished, the results can be downloaded to the user’s local file system. The data collectors provide their results in XML format, which are grouped into several XML files and compressed in a ZIP archive. All collected data is human-readable and can be easily inspected with appropriate XML viewers.
4. Launch the SAP Readiness Check cloud application landing page and choose Start New Analysis to upload the ZIP archive.
5. After a few seconds, the collected data is ready to be explored in the newly created SAP Readiness Check analysis.
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