SAP Passport request prompts "Wrong password"

[marcus_schiffer]

Hi,

when trying to apply for a SAP Passport, I have to enter the passport (for the s-user).

For me the system always answers "Wrong Password" although it is the s-user password and even after changing that password the errors still remains.

What can I do ?

[Former Member · Accepted solution]

Clear the browser cache and saved passwords in browser and try to apply to passport again.

[GO1]

Hi,

It looks like SAP passport doesn't accept all special characters in OSS passwords.

I had to change my OSS password with only & as special characters (I knew this one was OK because I could create a former SAP passport with a password with only &) and then only I could get a SAP passport.

Sounds stupid but ...

Regards,

Greg

[marcus_schiffer]

For me that worked after clearing all browser caches (chrome, Firefox) and then start again .

[former_member289589]

Same problem here seems to be broken on SAP side

[Former Member]

Hi,

I tried Internet explorer as well, and cleared cache before, but that did not help either. Still get the message that the passwort is wrong (although I just entered the passwort to logon).

Best regards,

Susanne

[Former Member]

Try to apply for sap passport in internet explorer ..

[Former Member]

Hi,

we have the same problem, clearing the browser cache did not work (chrome).Does somebody have a solution?

Regards, Susanne

[r_herrmann]

Have you solved this problem? (Because I'm in the same trouble.)

[marcus_schiffer]

Solved by deleting ALL passports from ALL browsers on my computer.

Then wait a day and it worked (still think this is strange...)