Hello Experts,
Need your expert advice here please -
Background:
- We have one MyInbox and processes workflows initiated in CRM as well as S4.
- CRM System Alias was used to enable one MyInbox for both the systems.
- Realization today that a manager must have an ID in both the systems or MyInbox has errors.
- We have many managers who do not have a CRM id
- Managers are not real SAP users but they receive mail with a link which navigates them to MyInbox for approvals.
Plans:
- Disable CRM Alias to allow Managers to approve S4 workflows
- Copy MyInbox so we will have two MyInboxes (one for S4 workflows and one for CRM workflows)
Where we are:
- CRM Alias has been disabled
- We are having challenges creating a secondary MyInbox for CRM workflows
What is needed:
- Requesting your help in how to create second CRM MyInBox or suggest alternatives for CRM workflows.
Thanks & Best Regards,
Sunit
Bluesky
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