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SAP IRPA: Can't update desktop agent to newest versions

maximt
Explorer
1,307

Hello.

The first version I have installed was 2.0.6.591. (Desktop studio, Desktop agent, Browser extension are included).

It worked fine and I could test my projects from the Cloud Factory on my desktop well.

But cloud environment variables are available only from the 2.0.7 version, so I decided to get upgraded to 2.0.7.54 or 2.0.8.58.

I deinstall the old version, reboot the computer, install the new version, reboot the computer. Then I create a new project in the cloud factory with simple automation, configuring the corresponding agent version, but when I try to test automation I'm getting an error and can't launch it in my desktop agent.

With version 2.0.8.58 the error message is: "Unhandled exception from Studio Agent". (Screenshots is attached).

With version 2.0.7.54 the error message is: "Error checking the package consistency".

And more details: "CxDependenciesManager::ManageOneZipAsync failed for file C:\\Users\\user\\AppData\\Local\\SAP\\Intelligent RPA\\Downloads\\bundle with error: ".

When I repeat the procedure to reinstall it to my first old version 2.0.6.591, it starts to work fine.

I reinstalled all these versions many times trying to fix the problem, but it's still with me.

I tried many things: reattach agent to the environment, reattach agent to the tenant, even clean up RPA mentions in the system registry and from all the directories, but nothing helps.

Could someone give an advice, please?

Regards, Maxim.

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0 Kudos

Dear all,

I had the same problem and it solved.

Please try to

Go to "C:\Users\<Username>\AppData\Local\SAP\Intelligent RPA" > Right click on "Project" > Properties > Advanced > Uncheck "Compress contents to save disk spaces"

The cause may by your C: is full and Windows compressed the files on C:, this may cause integrity check failed.

maximt
Explorer
0 Kudos

Dear Chankitti,

It helped!

After checking the customization launching the project froze and wasn't compiled at all (but without error).

But after I had cleaned up the "Projects" folder and restarted the agent it started to work correctly.

Thanks a lot.

Best regards, Maxim